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Shiney Advice and Resources Project

17 Beatrice Terrace, Shiney Row, Houghton Le Spring, Tyne and Wear, DH4 4QW

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Access Guide

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Introduction

  • Services / facilities within the building include a community hub with advice and information, signposting services, a community library, charity shop, public computers and meeting/training spaces.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chester-le-Street.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Shiney Row public car park.
    • The car park is located to the right of the building, along Shiney Row.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The public car park has steep to very steep slopes throughout.

Opening Times (Main SHaRP building)

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 16:30.
  • Friday 09:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Beatrice Terrace.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 100cm from floor level.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located directly before the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Computer Lobby

  • The computer lobby is located on the ground floor, immediately to the right as you enter the main entrance.
  • The flooring in the lobby is vinyl.
  • There is ample room for a wheelchair user to manoeuvre.
  • The lighting levels are good.
  • There are tables available.
  • The heights of the table are between 63cm and 67cm.
  • There are chairs without armrests available.
  • There is desk space around the edge of the room with a height of 77cm.
  • There are 7 computers available for public use.

Opening Times (Shiney Things Charity Shop)

  • Monday 09:00 - 15:30.
  • Tuesday 09:00 - 15:30.
  • Wednesday 09:00 - 15:30.
  • Thursday 09:00 - 15:30.
  • Friday 09:00 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Shiney Things Charity Shop

  • The charity shop is located on the ground floor, immediately left upon entering through the main entrance.
  • The shop has a single door that may be difficult to open.
  • The door opens away from you (push).
  • The opening width of the door is 85cm.
  • Inside the shop, there is a 150cm by 150cm space for a wheelchair user to manoeuvre.
  • The lighting levels are good.
  • The flooring is vinyl.
  • The height of display racks range from 70cm to 200cm.
  • Staff members can assist customers with accessing items.

Opening Times (Community Library)

  • Monday 09:30 - 16:15.
  • Tuesday 09:30 - 12:15.
  • Tuesday 14:00 - 16:15.
  • Wednesday 09:30 - 16:15.
  • Thursday 09:30 - 16:15.
  • Friday 09:30 - 16:15.
  • Saturday Closed.
  • Sunday Closed.

Community Library

  • The community library is located on the ground floor, directly ahead as you enter the main entrance.
  • There is a small corridor to access the library.
  • This corridor has 2 single doors.
  • Both doors open away from you (push).
  • Both doors may be difficult to open.
  • Both doors have an opening width of 85cm.
  • The flooring in the library is carpet.
  • There is ample room for a wheelchair user to manoeuvre.
  • The lighting levels are moderate to good.
  • There is a table with an underside height of 71cm.
  • There is a mixture of seating available, with and without arms.
  • There is a range of children's toys and play equipment available.

Meeting Room

  • The meeting room is located on the ground floor, at the rear of the computer lobby.
  • There is a single door to access the meeting room.
  • The door opens away from you (push).
  • The door may be difficult to open.
  • The opening width of the door is 76cm.
  • There is limited space for a wheelchair user to manoeuvre.
  • The flooring in the meeting room is carpet.
  • The lighting levels are good.
  • There is a table with an underside height of 66cm.
  • There is a mixture of chairs with and without armrests available.

Multi-Purpose Room

  • The multi-purpose room is located on the ground floor, at the rear of the building, at the rear of the corridor to the rear right of the computer lobby.
  • There is a single door to the multi-purpose room that may be difficult to open.
  • The door opens away from you (push).
  • The opening width of the door is 88cm.
  • The flooring is vinyl.
  • The lighting levels are good.
  • There is ample room for a wheelchair user to manoeuvre.
  • There are tables available.
  • The height of the tables are 77cm.
  • There are chairs without armrests available.
  • There is a serving counter for refreshments with a height of 92cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are low to moderate.

Lift

  • There is a lift for public use.
  • The lift is located in the corridor at the rear right of the computer lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Training Room 1

  • Training room 1 is located on the first floor, to the right of the corridor, which is left as you exit the lift.
  • There is a single door to access the training room.
  • The door opens away from you (push).
  • The opening width of the door is 79cm.
  • The flooring in the training room is carpet.
  • There is ample room for a wheelchair user to manoeuvre.
  • The lighting levels are good.
  • There is a large meeting table in the middle of the room. The height of the table is 66cm.
  • There are unfixed chairs available.

Training Room 2

  • Training room 2 is located on the first floor, to the left as you exit the lift.
  • There is a single door to access the training room.
  • The door opens away from you (push).
  • The door may be difficult to open.
  • The opening width of the door is 80cm.
  • The flooring in the training room is carpet.
  • There is ample room for a wheelchair user to manoeuvre.
  • The lighting levels are good.
  • There is a large table in this room. The height of the table is 68cm.
  • There is a coffee table in this room. The height of the coffee table is 49cm.
  • There is a mix of chairs with and without armrests.

Toilet with Adaptations (Left Door - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located on the ground floor, to the left in the corridor, at the rear right of the computer lobby.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a low colour contrast between the walls and floor.
    • The lighting levels are good.

Toilet with Adaptations (Right Door - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located on the ground floor, to the right in the corridor, at the rear right of the computer lobby.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 152cm x 210cm (4ft 12in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a medium colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.

Standard Toilet(s) (Children's Toilet - Community Library)