Access Guide
Introduction
- Services / facilities within the building include a community hub with advice and information, signposting services, a community library, charity shop, public computers and meeting/training spaces.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester-le-Street.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Shiney Row public car park.
- The car park is located to the right of the building, along Shiney Row.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The public car park has steep to very steep slopes throughout.
Opening Times (Main SHaRP building)
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 09:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the building, on Beatrice Terrace.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 100cm from floor level.
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located directly before the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Computer Lobby
- The computer lobby is located on the ground floor, immediately to the right as you enter the main entrance.
- The flooring in the lobby is vinyl.
- There is ample room for a wheelchair user to manoeuvre.
- The lighting levels are good.
- There are tables available.
- The heights of the table are between 63cm and 67cm.
- There are chairs without armrests available.
- There is desk space around the edge of the room with a height of 77cm.
- There are 7 computers available for public use.
Opening Times (Shiney Things Charity Shop)
- Monday 09:00 - 15:30.
- Tuesday 09:00 - 15:30.
- Wednesday 09:00 - 15:30.
- Thursday 09:00 - 15:30.
- Friday 09:00 - 15:30.
- Saturday Closed.
- Sunday Closed.
Shiney Things Charity Shop
- The charity shop is located on the ground floor, immediately left upon entering through the main entrance.
- The shop has a single door that may be difficult to open.
- The door opens away from you (push).
- The opening width of the door is 85cm.
- Inside the shop, there is a 150cm by 150cm space for a wheelchair user to manoeuvre.
- The lighting levels are good.
- The flooring is vinyl.
- The height of display racks range from 70cm to 200cm.
- Staff members can assist customers with accessing items.
Opening Times (Community Library)
- Monday 09:30 - 16:15.
- Tuesday 09:30 - 12:15.
- Tuesday 14:00 - 16:15.
- Wednesday 09:30 - 16:15.
- Thursday 09:30 - 16:15.
- Friday 09:30 - 16:15.
- Saturday Closed.
- Sunday Closed.
Community Library
- The community library is located on the ground floor, directly ahead as you enter the main entrance.
- There is a small corridor to access the library.
- This corridor has 2 single doors.
- Both doors open away from you (push).
- Both doors may be difficult to open.
- Both doors have an opening width of 85cm.
- The flooring in the library is carpet.
- There is ample room for a wheelchair user to manoeuvre.
- The lighting levels are moderate to good.
- There is a table with an underside height of 71cm.
- There is a mixture of seating available, with and without arms.
- There is a range of children's toys and play equipment available.
Meeting Room
- The meeting room is located on the ground floor, at the rear of the computer lobby.
- There is a single door to access the meeting room.
- The door opens away from you (push).
- The door may be difficult to open.
- The opening width of the door is 76cm.
- There is limited space for a wheelchair user to manoeuvre.
- The flooring in the meeting room is carpet.
- The lighting levels are good.
- There is a table with an underside height of 66cm.
- There is a mixture of chairs with and without armrests available.
Multi-Purpose Room
- The multi-purpose room is located on the ground floor, at the rear of the building, at the rear of the corridor to the rear right of the computer lobby.
- There is a single door to the multi-purpose room that may be difficult to open.
- The door opens away from you (push).
- The opening width of the door is 88cm.
- The flooring is vinyl.
- The lighting levels are good.
- There is ample room for a wheelchair user to manoeuvre.
- There are tables available.
- The height of the tables are 77cm.
- There are chairs without armrests available.
- There is a serving counter for refreshments with a height of 92cm.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are low to moderate.
Lift
- There is a lift for public use.
- The lift is located in the corridor at the rear right of the computer lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Training Room 1
- Training room 1 is located on the first floor, to the right of the corridor, which is left as you exit the lift.
- There is a single door to access the training room.
- The door opens away from you (push).
- The opening width of the door is 79cm.
- The flooring in the training room is carpet.
- There is ample room for a wheelchair user to manoeuvre.
- The lighting levels are good.
- There is a large meeting table in the middle of the room. The height of the table is 66cm.
- There are unfixed chairs available.
Training Room 2
- Training room 2 is located on the first floor, to the left as you exit the lift.
- There is a single door to access the training room.
- The door opens away from you (push).
- The door may be difficult to open.
- The opening width of the door is 80cm.
- The flooring in the training room is carpet.
- There is ample room for a wheelchair user to manoeuvre.
- The lighting levels are good.
- There is a large table in this room. The height of the table is 68cm.
- There is a coffee table in this room. The height of the coffee table is 49cm.
- There is a mix of chairs with and without armrests.
Toilet with Adaptations (Left Door - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located on the ground floor, to the left in the corridor, at the rear right of the computer lobby.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a low colour contrast between the walls and floor.
- The lighting levels are good.
Toilet with Adaptations (Right Door - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located on the ground floor, to the right in the corridor, at the rear right of the computer lobby.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 152cm x 210cm (4ft 12in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
- There is a medium colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
Standard Toilet(s) (Children's Toilet - Community Library)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located in the community library, on the right-hand side.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are low to moderate.
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Comments
View
- The toilets and basins in this cubicle are lowered for children.
