Access Guide
Overview
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About
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- Facilities available in the venue include: a café, gym, pitch hire, room hire, and kids football camps.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Sunderland.
- The nearest bus station is Sunderland Interchange.
- The nearest Metro station is Brockley Whins.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- Toilets with adaptations are located to the right of reception.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located to the right of reception.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located off the main corridor to the right of reception.
- Standard changing facilities are located off the main corridor to the left and ahead from reception. The gym changing rooms are located to the left before the gym entrance.
- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located to the side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 240cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 42m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb at the left front end of the Blue Badge bay parking area.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The door opens away from you.
- The width of the opening is 85cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 169cm.
- The second set of doors have a low visual contrast.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 106cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television, windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.
- Furniture available in this area includes: tables.
- There are security barriers with a wider opening which are operated by staff.
- The standard barrier width is 52cm.
The wide barrier width is 94cm.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Café )
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Location and Access
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- The café is located to the left of the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right of the café area.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Meeting Room 1)
- The room is located to the right of the café area.
- The distance from the main entrance is 26m.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 86cm.
- The door is part of a bi-folding partition which can be pushed back to allow wider access.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, sofas and chairs without armrests.
- Furniture available in the room includes: tables and long tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- This meeting room has a bi-folding partition and can be made into one large room.
Gym (Fitness Suite)
- The gym is located to the left of the main entrance.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 155cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor visual contrast varies between low and high.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes cable resistance machines, free weights, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Reception (Fitness Suite)
- The reception is located to the left after the gym entrance.
- The distance from the gym entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 105cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There are security barriers with a wider opening which are operated by staff.
Room (Fitness Studio)
- The room is located to the left of the fitness suite entrance.
- The distance from the main entrance is 47m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 157cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Standard Changing Room (Female)
- The changing room surveyed is located before the gym entrance.
- The distance from the gym entrance is 6m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a locker, a toilet, a dry seat for changing, a wash basin and a changing table/bench.
- The wash basin has a push tap.
- The toilet seat has a high visual contrast.
- Additional features include: a shelf, a mirror, a hand dryer and a full length mirror.
- The hand dryer has a low visual contrast.
- The changing room has a sanitary bin and a waste bin.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The male changing room is similar.
Changing Room with Adaptations (Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located in the main corridor to the left of reception.
- The distance from the main entrance is 41m.
- The most accessible route to the changing room has manual doors and step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a wash basin, a wheel-in shower and a toilet.
- The dimensions of the changing room are 249cm (width) x 289cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 165cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 79cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are no coat hooks.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer )
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Location and Access
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- The toilet surveyed is located to the right of the reception.
- The distance from the main entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 193cm (width) x 224cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 126cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 81cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Playground and Pitches)
- The following is available in this area: a playground with play equipment, a grassed play area and sports pitches.
- Outdoor areas consist of concrete or tarmac, rubber tarmac and artificial grass.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
- The access to the pitches is via double gates at pitch side.
The gates are 210cm wide.
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Playground
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- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, climbing, balancing, viewing and social play.
