Access Guide
Overview
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About
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- Facilities available in the venue include: a café, pitch hire, football parties, football development, kids football camps, walking football and women's football.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Heworth.
- The nearest bus station is Washington .
- The nearest Metro station is Pelaw.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access to the all weather pitches to the rear of the building.
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- Toilets with adaptations are located to the left of reception.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located to the left of reception and in the standard changing rooms.
- The male and female step-free toilet facilities are located to the left of reception.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located to the left reception.
- Standard changing facilities are located to the left of reception.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 4m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 172cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 172cm.
- The second set of doors have a high visual contrast.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 105cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television, windows and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables.
- There are security barriers with a wider opening which are operated by key card.
- The standard barrier width is 52cm.
The wider barrier width is 94cm.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open and manual doors.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Café)
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Location and Access
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- The café is located to the right of reception.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 126cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left of the café entrance.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Meeting Room 2)
- The room is located to the right of reception.
- The distance from the main entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 126cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Standard Changing Room
- The changing room surveyed is located to the left of reception.
- The distance from the main entrance is 26m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Facilities in the changing room include: a changing table/bench, a toilet and a wash basin.
- The wash basin has a lever mixer tap.
- The toilet seat has a high visual contrast.
- Additional features include: a mirror, coat hooks and a hand dryer.
- The hand dryer has a low visual contrast.
- The changing room has a waste bin.
- There is a fixed height shower head.
- The shower controls are push.
- There is a flip-down shower seat.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located to the left of reception.
- The distance from the main entrance is 21m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- There is written text and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin and a wheel-in shower.
- The dimensions of the changing room are 358cm (width) x 275cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 289cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 86cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 56cm from the floor.
- The shower controls are twist/turn.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of reception.
- The distance from the main entrance is 16m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 124cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
