You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 23:30.
• Tuesday 07:00 - 23:30.
• Wednesday 07:00 - 23:30.
• Thursday 07:00 - 23:30.
• Friday 07:00 - 23:30.
• Saturday 07:00 - 23:30.
• Sunday 08:00 - 23:30.

You are on Location. Skip to the next section.

Location

• The venue is located within The Bridges Shopping Centre.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sunderland.
• The nearest Metro Station is Sunderland.

You are on Vehicle and Pedestrian Entrance / Exit. Skip to the next section.

Vehicle and Pedestrian Entrance / Exit

• The entrance / exit is located in Green Terrace.
• There are two lanes for vehicles to enter the car park.
• These lanes have a barrier on each side, with controls that are accessible from the drivers window to get the issued ticket for parking.
• There are two lanes for vehicles to exit the car park.
• These lanes have a barrier on each side, with controls that are accessible from the drivers window that you enter your paid ticket to exit.
• There is a path to the left of the vehicle entrance which is over 150cm in width and allows access to the car park from Green Terrace.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • For up to date parking information please click here.
  • The car park is located in Terrace Green.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are parent and child bays located on level 2.
  • Payment is due prior to exit using the pay stations.
  • The pay stations are located throughout the car park and are signposted.
  • The height to the top control of the pay stations is 137cm.
  • There are 2 Blue Badge bays on Level 1.
  • There are 9 Blue Badge bays on Level 2.
  • There are 9 Blue Badge bays on Level 3.
  • There are 11 Blue Badge bays on Level 4.
  • The nearest Blue Badge bay on Level 1 is 21m from the Level 1 lift lobby.
  • The furthest Blue Badge bay on Level 1 is 26m from the Level lift lobby.
  • The nearest Blue Badge bays on Levels 2, 3 and 4 are 4m from the Crowland Road lift lobby.
  • The furthest Blue Badge bays on Levels 2, 3 and 4 are 20m from the lift lobby.
  • The lifts and stairs are all still in place and open to the public, however, all exits and entrances to the now vacant Debenhams Store are sealed with no public access.

You are on Entrance (Crowtree Road and Rotunda Lobby). Skip to the next section.

Entrance (Crowtree Road and Rotunda Lobby)

• This information is for the entrance located on level 2 of the car park.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
• Comments View
  • This entrance is located on level 2 of the car park and gives access to the Rotunda and Crowtree Road Lobby lifts.
  • Taking the lift to the ground floor gives access to Crowtree Road.
  • Turn left after the Crowtree Road entrance and the Crowtree Road South shopping centre entrance is approximately 60 metres ahead.

You are on Lift (Crowtree Road and Rotunda Lobby). Skip to the next section.

Lift (Crowtree Road and Rotunda Lobby)

• There is a lift for public use.
• The lift is located ahead as you enter the Crowtree Road entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4.
• The lift is approximately 7m (7yd 1ft) from the Crowtree Road entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 188cm x 175cm (6ft 2in x 5ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Crowtree Road and Rotunda Lobby). Skip to the next section.

Other Floors (Crowtree Road and Rotunda Lobby)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Outside Access (Crowtree Road and Rotunda Lobby Entrance). Skip to the next section.

Outside Access (Crowtree Road and Rotunda Lobby Entrance)

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• Entrance View
  • This information is for the entrance located on Crowtree Road.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.

You are on Entrance (Car Park Level 1 to Central Staircase). Skip to the next section.

Entrance (Car Park Level 1 to Central Staircase)

• This information is for the entrance located on level 1 of the car park.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
• Comments View
  • This entrance gives access to the central staircase and the central lift, and only allows access to other car park levels.
  • There is no access to the shopping centre from here.
  • Access to the shopping centre is via the vehicle and pedestrian entrance/exit and then walking through Minster Courtyard.
  • Alternatively, take the central lift to level 2 and use the Crowtree Road and Rotunda Lobby entrance.

You are on Other Floors (Central Staircase). Skip to the next section.

Other Floors (Central Staircase)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Central Lift). Skip to the next section.

Lift (Central Lift)

• There is a lift for public use.
• The lift is located on the left as you enter via the entrances on levels 2 and 4.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4.
• Wall mounted information boards are provided at lift landings.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 190cm x 175cm (6ft 3in x 5ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are not available.

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• Comments View
  • Please refer to the Bridges Shopping Centre guide for information on toilet facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • Please refer to the Bridges Shopping Centre guide for information on toilet facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.

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• Comments View
  • Access to Wi-Fi is available via _FreeSunderlandWi-Fi.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• The Bridges Shopping Centre link (new tab) - click here.
• The Bridges Shopping Centre - Rooftop Car Park link (new tab) - click here.
• Ross Care Mobility link (new tab) - click here.