Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Browns Restaurant.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Beaconsfield.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Entrance
- This entrance is located on Aylesbury End.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door.
- The door opens away from you.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There are security barriers at the entrance.
- There is a push pad or push button to exit at a height of 78cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins and additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
- There is no (or very little) background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Staffed Checkouts
- The staffed checkout area is located on the right as you enter.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter is located on the right as you enter.
- Signage is not provided for the counter.
- The height of the counter is 70cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 100cm.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Self-Service Checkouts
- The self-service checkout area is located to the right as you enter.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are available.
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Lowered Touchscreens
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- Lowered self-service touchscreens are available for basket and trolley combined shops.
- The height of the lowered touchscreen display ranges from 100cm to 122cm from the floor.
- The lowered touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 88cm.
- The height of the loading area is 44cm.
- The height of the packing area is 44cm.
- The card payment machine is at a height of 88cm.
- The payment machine is portable.
- Assistance is available at the lowered self-service touchscreen.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 127cm to 150cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 116cm.
- The height of the loading area is 70cm.
- The height of the packing area is 70cm.
- The card payment machine is at a height of 114cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
ATMs (Internal)
- There is one ATM.
- The ATM is located inside the store to the right of the entrance.
- The ATM is clearly signed.
- There is not a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 92cm and 106cm.