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Tesco Broxburn Express

144 West Main Street, West Lothian, Lothian, EH52 5LL

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located at the front of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The Blue Badge parking bay dimensions are 330cm (width) x 490cm (depth).
    • There are no hatched/marked zones around the Blue Badge parking bay.
    • The nearest designated bay is 6m from the entrance.
    • The most accessible route from the Blue Badge parking has a steep slope.
    • This route has bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the left of the entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards, a slope and a kerb.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 83cm and 124cm.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 95cm.
  • The door opens away from you.
  • The width of the opening is 96cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, self-closing (pull handle) display cabinets and open top cabinets.
  • The flooring is shiny.
  • There is background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts

  • The staffed checkout area is located to the right as you enter.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the right as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 109cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 88cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 138cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located on the right as you enter.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 126cm to 149cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 115cm.
    • The height of the loading area is 69cm.
    • The height of the packing area is 69cm.
    • The card payment machine is at a height of 124cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.