Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Sandal & Agbrigg.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways, pillars and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the front of the store, just off High Street.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The Blue Badge parking bay dimensions are 229cm (width) x 472cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 131cm.
- The nearest designated bay is 2m from the store entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces and bollards.
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Charges and Restrictions
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- Parking is free for all users.
- Free parking is restricted to 30 minutes.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
ATMs (External)
- There is one ATM.
- The ATM is located to the right of the store entrance.
- The ATM is clearly signed.
- The approach to the ATM has bollards.
- This ATM is a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 87cm and 125cm.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the step.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- This is one step as you enter.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 11cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 101cm.
- The door opens away from you.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There are security barriers at the entrance.
- There is a push pad or push button to exit at a height of 83cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars and additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets, sliding top cabinets and open top cabinets.
- Some flooring is shiny.
- There is no (or very little) background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Staffed Checkouts
- The staffed checkout area is located to the left as you enter the store.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter is located to the left as you enter the store.
- Signage is not provided for the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 133cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Self-Service Checkouts
- The self-service checkout area is located to the left as you enter the store.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 127cm to 145cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 114cm.
- The height of the loading area is 68cm.
- The height of the packing area is 68cm.
- The card payment machine is at a height of 115cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
