Access Guide

Search Access Guide

Overview

About View
- View information on what is at this store.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Epsom.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
Checkouts View
- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
Getting Help and Assistance View
- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.

Drop-off Point View
- There is not a designated drop-off point available.
Public Parking View
- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Fir Tree Road at the front of the store.
- The Blue Badge bays have faded markings.

This entrance is located at the front of the store.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is ramped and stepped access at the entrance.
The ramp bypasses the steps.
The ramp has a slight gradient.
The ramp is between 75cm and 150cm wide.
There are handrails on both sides.
There are 2 steps.
There are handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
The steps are unmarked.
The height of the steps is between 15cm and 18cm.
The depth of the steps is between 30cm and 45cm.
There are double automatic doors.
The doors open by sliding.
The width of the opening is 135cm.
There is a small lip on the threshold of the opening.
The doors have a low colour contrast.
There are security barriers at the entrance.

There is step-free level access throughout all areas.
The majority of main aisle widths are between 150cm - 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and additional stock.
Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
There is background noise.
There is product and overhead signage.
Some signage is clearly visible with high contrasting colours.
The colour, design and typeface of signage is consistent throughout.
Lighting levels were even at the time of the survey, with unshaded light sources.