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Tesco Hanley Extra Petrol Station

Clough Street, Hanley, Stoke on Trent, ST1 4LS

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Access Guide

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Getting Here

Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Air & Water unit, Self Service Jet Wash, Costa Coffee Express and Car Vac unit.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 128cm to 164cm.
    • The height range of the fuel pump nozzle slot is 117cm to 151cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 90cm.
    • The disposable glove dispenser(s) is/are at a height of 95cm.
    • The tyre pressure machine control heights vary between 90cm and 140cm.
    • The height of the tyre pressure pump slot is 100cm.
    • The height of the water pump slot is 100cm.
    • There is a vacuum and fragrance. Unit at this petrol station. The control panel height is between 88cm and 140 cm. The height of the vacuum and fragrance nozzle holders is 113cm.
  • Comments View
    • There is a self service jet wash at this petrol station. The height of the control panel ranges from 100cm to 153cm. The height of the cleaning brush and jet lance are between 100cm and 110cm.

Entrance

  • Entrance View
    • This information is for the entrance located To the left of the shop front.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO extra'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 129cm.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 112cm.
    • The lighting levels are low to moderate.
    • A seat cannot be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located on the right as you enter the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are low to moderate.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 101cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; Right-hand checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 25/10/2021.
    • The hearing assistance system was working at the time of testing.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.