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Tesco Hardwicke Express

Elmgrove Road East, Gloucester, Gloucestershire, GL2 4PY

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located at the front of the store, on Elmgrove Road East.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 242cm (width) x 488cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 4m from the entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the left of the entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 90cm and 118cm.

Entrance

  • This entrance is located at the front of the store, on Elmgrove Road East.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the step.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There is a handrail on the left going up.
  • There is one step as you enter.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and pillars.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and self-closing (pull handle) display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Post Office)

  • The counter is located to the left after you enter the store.
  • The distance from the entrance is 9m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 108cm.
  • There is not a lowered section at the counter.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts

  • The staffed checkout area is located to the left after you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the left after you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 130cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Self-Service Checkouts

  • The self-service checkout area is located to the left after you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket and trolley combined shops.
    • The height of the lowered touchscreen display ranges from 112cm to 134cm from the floor.
    • The lowered touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 100cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 44cm.
    • The card payment machine is at a height of 92cm.
    • The payment machine is portable.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 127cm to 145cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 112cm.
    • The height of the loading area is 88cm.
    • The height of the packing area is 88cm.
    • The card payment machine is at a height of 108cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.