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Tesco Hartley Wintney Express

High Street, Hartley Wintney, RG27 8NZ

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Access Guide

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Overview

Parking

  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located opposite the store, along the High Street.
    • The Blue Badge bays are signposted and have markings which are faded.
    • There is a public car park located to the rear of the store, off Monachus Lane.
    • The name of the car park is Hartley Wintney Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store, off the High Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There are security barriers at the entrance.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays, advertising boards and advertising displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • Lighting levels vary due to there being different types of lights in the space.

Counter (Post Office)

  • The counter is located ahead and to the right as you enter the store.
  • The distance from the store entrance is 6m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route also has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 98cm.
  • There is not a lowered section at the counter.
  • The counter has screens which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 101cm.
  • The payment machine is at a fixed height.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.

Staffed Checkouts

  • The staffed checkout area is located to the right as you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the right as you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 71cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 108cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Self-Service Checkouts

  • The self-service checkout area is located immediately to the right as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 134cm to 152cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 119cm.
    • The height of the loading area is 68cm.
    • The height of the packing area is 68cm.
    • The card payment machine is at a height of 119cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.