Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Holborn Gate Car Park.
- View information on Holborn Gate Car Park (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Farringdon.
- This station has step-free access.
- The nearest underground station is Chancery Lane.
- This underground station does not have step-free access.
- The nearest bus station is Chancery Lane Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include pillars.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) and scanner shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Southampton Buildings Road.
- The Blue Badge bays are clearly marked.
- There is a public car park located on Southampton Buildings Road.
- The name of the car park is Holborn Gate Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located off High Holborn Road, at the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 110cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: pillars.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding door display cabinets.
- Some flooring is shiny.
- There is background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
- GetGo checkout-free shopping is available.
Self-Service Checkouts
- The self-service checkout area is located to the left of the main entrance.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 114cm to 132cm from the floor.
- The touchscreen has the following accessibility aids: a Call for Assistance button.
- The height of the scanner is 98cm.
- The height of the loading area is 45cm.
- The height of the packing area is 74cm.
- The card payment machine is at a height of 102cm.
- The payment machine is at a fixed height.
- The width of the exit barrier opening is 90cm.
- Assistance is available at the self-serve checkouts.
Staffed Checkouts
- The staffed checkout area is located to the left of the store.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter is located to the left of the main entrance.
- Signage is not provided for the counter.
- The height of the counter is 70cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 95cm.
- The payment machine is at a fixed height.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey.