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Tesco Lakeside Extra Petrol Station

Cygnet View, Lakeside, West Thurrock, RM20 1TX

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Access Guide

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Getting Here

Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Drive Thru Car Wash, Air & Water unit, Pay at Pump, Vended Coffee and Xpress Centre.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • Staff are notified by tooting your horn, flashing lights and by showing your disabled badge.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 135cm to 145cm.
    • The height of the fuel pump nozzle slot is 120cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 95cm.
    • The disposable glove dispenser(s) is/are at a height of 105cm.
    • The tyre pressure machine control heights vary between 125cm and 165cm.
    • The height of the tyre pressure pump slot is 125cm.
    • The height of the water pump slot is 125cm.
  • Out of Hours Payment Counter View
    • There are no out of hours payments. Pay at pump operates only after 10pm when the shop closes.

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
    • The venue is part of a Tesco Extra store located on Lakeside retail park.
    • There is step-free access on the approach.

ATM(s)

  • The ATM(s) is/are located To the right of the shop .
  • The ATM(s) is/are 10m from the Entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 95cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 105cm.
  • The controls/screen heights vary between 90cm and 118cm.
  • There is not a lowered ATM available.
  • There is a ramp directly in front of the ATM which has a gradient of 4%.

Entrance

  • Entrance View
    • This information is for the entrance located To the left of the shop front.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello'.
    • There is level access or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 130cm.
  • Step(s) View
    • The step(s) is/are located at the entry door.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the steps are 20cm.
    • There is not a/are not handrail(s) at the step(s).
    • One step is a kerbstone, the other is a step at entry door.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 150cm.
    • The lighting levels are moderate to good.
    • A seat can be made available if required.
    • No background music is played in the shop.
  • Checkout Area View
    • The checkout(s) is/are located To the right of the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; checkout to the left.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • The hearing assistance system was tested on 10/08/2021.
    • The hearing assistance system was not working at the time of testing.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.