Skip to main content
The new name for DisabledGo

Tesco Lambs Farm Road Express

84-86 Lambs Farm Road, Horsham, RH12 4JH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Entrance

  • This entrance is located at the front of the store, on Lambs Farm Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the left going up.
  • There are double manual doors.
  • The doors open away from you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located at the rear left of the store.
  • The ATM is clearly signed.
  • The approach to the ATM has product bins.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 78cm and 126cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
  • Some flooring is shiny.
  • There may be background noise.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts

  • The staffed checkout area is located on the left as you enter.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located on the left as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 89cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 135cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located to the left of the entrance, at the far end of the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 112cm to 137cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 98cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 73cm.
    • The card payment machine is at a height of 98cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.