Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; F&F Clothing.
- In this store these services are available; Photobooths, Krispy Kreme, National/Health Lottery, Coin Exchange, Costa Coffee Express, Rug Doctor (Carpet Cleaning), photo services and electric vehicle charging points.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Facilities Available
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- The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.
Getting Here
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Parking
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- The store has its own parking facilities.
- The store is located on the A901 Duke Street in the Leith area north-east of Edinburgh city centre.
The car park is located at the side of the store, accessed from Easter Road off the A901 Duke Street. There are Blue Badge, parent and child, standard bays and electric vehicle car charging points within the car park.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on Leith Walk at the Foot of the Walk bus stop and on Duke Street at the Duke Street Stops.
Lothian Buses bus routes 7, 14, 16, 22, 25, 49 and N16 serve the Foot of the Walk stop.
Bus routes 21, 25, 34, 35, 42 and 49 serve the Duke Street stops. - For more information on local bus services run by Lothian buses please click here (opens new tab).
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By Train
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- The nearest train station is Edinburgh (Waverley).
- Edinburgh (Waverley) is the main station with local and national train services. It is located approximately 2.3km (1.4 miles) south-west of the store in the centre of the city.
Edinburgh Station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains. - For more information on services and facilities at Edinburgh train station please click here (opens new tab).
- For more information on local and national train services serving Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is York Place.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is York Place, approximately 2.0km (1.2 miles) south-west of the store. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the customer service counter, located next to the Duke Street entrance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact customer service.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located on the right side of the store off Easter Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 6 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free for up to 3 hours.
- For extended parking hours beyond 3 hours for Blue Badge parking only please register at the Customer Service desk.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is block paving.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- The is an alternative entry only to the car park from Crown Place, off the A900 Leith Walk. However, due to major long-term tram extension works the access is limited.
Electric Vehicle Charging Points (Pod Point)
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Pod Point.
- Fast charging is available.
- The electric vehicle charging point(s) is/are located on the right of the car park as you enter.
- Colleagues are not able to provide assistance with the electric vehicle charging points.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked and signposted.
- The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 470cm.
- The charging point(s) is/are located to the side as you approach the bay(s).
- The height range of the electric vehicle charging point nozzle slot is 102cm to 110cm.
- An app is required to use the charging point(s).
- Payment signs are not provided.
- Payment for charging is made via an app/online.
- For more information and a guide to electric vehicle charging please click here.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Approach (Duke Street Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
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Comments
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- There are bicycle stands to the left (south) of the Duke Street entrance against the side of the store.
- The stands are stainless steel, 100cm high and do not have identification bands or markers.
- The paving is uneven in places and there is a dropped kerb to a pedestrian crossing point.
Entrance (Duke Street Entrance)
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Entrance
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- This information is for the entrance located on Duke Street, to the left side of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 124cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 125cm.
- There are identical sets of doors at either side of the entrance foyer.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the paving.
- The minimum width between the security pillars is 199cm.
- There are baskets on the left as you enter and trolleys on the right.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 102cm and 118cm.
- There is a slope with a very easy incline.
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Comments
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- At the time of survey there were 110cm high barriers at the entrance.
Approach (Car Park Walkway)
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- The minimum width between the obstructions is 160cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is not a level landing at the top of the ramp/slope.
- There are a number of slopes varying from slight (3 .1 degrees) to steep (6.7 degrees).
There is also an 8cm kerb to the side of the walkway.
Wheelchair users are advised to follow the hatched walkway in front of the Blue Badge bays past the trolley store.
Entrance (Car Park Entrance)
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Entrance
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- This information is for the entrance located on Crown Place, off Easter Road.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 116cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 125cm.
- There are identical sets of doors at either side of the entrance foyer.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 199cm.
- There are basket stands internally.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 102cm and 118cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
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Comments
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- At the time of survey there were 110cm high barriers at the entrance.
ATM(s)
- The ATM(s) is/are located to the left of the car park entrance.
- The ATM(s) is/are 20m from the car park entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The height of the ATM(s) controls/screens is 86cm.
- There is not a lowered ATM available.
- There is a headset socket and volume control button on the right hand atm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 150cm.
- There are product displays, promotions and bins at the end of aisles that reduce some aisle widths.
There are pillars that reduce aisle widths, with grey protector identification bands. - There is some flooring in which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- Resting/seating areas are available in this store.
- Resting/seating areas are located at the checkout area.
- There is bench seating only.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
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Comments
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- At the time of survey the seating had been temporarily removed.
F&F Clothing
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F&F Clothing
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- F&F Clothing is located at the rear of the store.
- F&F Clothing is approximately 50m from the Duke Street entrance.
- F&F Clothing is clearly visible from the entrance.
- There is step-free access to F&F Clothing.
- There is a clear unobstructed route to F&F Clothing.
- F&F Clothing is clearly signed.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 110cm.
- The width of some aisles is reduced by pillars, marked by grey protector identification bands, product stands and bins.
- There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
- Resting/seating areas are not available in this area.
- A seat can be made available if required.
- Background music is played at all times.
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Counter
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- There are no payment counters in this area of the store. Please pay for any items at one of the main checkouts.
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Accessible Fitting Room(s)
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- There is clear manoeuvring space in the accessible fitting room(s).
- There is not an emergency alarm in the accessible fitting room(s).
Checkouts
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Checkout Area
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- The checkout(s) is/are located at the front of the store, between the two entrances.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s), self-service checkout(s) and basket only checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 13, 17 and 19.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 13, 17 and 19.
- The hearing assistance system(s) was/were tested on 27/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance systems at checkouts 13, 17 and 19 were all working.
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Basket Only Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 92cm.
- There is not a lowered section at the basket only checkout(s) .
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 63cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- Six of the self-service checkouts on the right are card /contactless payment only.
Six of the self-service checkouts on the right are cash and card payment.
Counter (Customer Service Desk and Tobacconist)
- The counter is located to the left as you enter via the Duke Street entrance.
- The counter is approximately 5m from the Duke Street entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 76cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is not a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/04/2021.
- The hearing assistance system was working at the time of testing.
- The hearing assistance system is on the right checkout.
Toilet with Adaptations (Female - Right Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear of the store, next to the F&F Clothing Section.
- This accessible toilet is approximately 50m (54yd 2ft) from the Duke Street entrance.
- There is step-free access into the accessible toilet.
- This is a female toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 163cm x 203cm (5ft 4in x 6ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is medium.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is low.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 55cm.
- The shelf is not located where it is reachable.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 68cm (2ft 3in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 84cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 107cm (3ft 6in).
- The contrast between the hand dryer and the wall is good.
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Comments
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- This toilet facility is also used as a standard female facility.
Toilet with Adaptations (Male - Left Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear of the store, next to the F&F Clothing Section.
- This accessible toilet is approximately 50m (54yd 2ft) from the Duke Street entrance.
- There is step-free access into the accessible toilet.
- This is a male toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 172cm x 200cm (5ft 8in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 104cm (3ft 5in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is low.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 54cm.
- The shelf is not located where it is reachable.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 82cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
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Comments
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- This toilet is also used as the standard male facility.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Comments
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- The accessible toilets are used as the standard female and male facilities.
Parent and Baby Room
- There is a parent and baby room.
- The parent and baby room is located at the rear of the store, next to the F&F Clothing Section.
- The parent and baby room is approximately 50m from the Duke Street entrance.
- There is step-free access into the parent and baby room.
- A colleague does not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table is 84cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 74cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is a flashing fire alarm beacon within the room.
- The lighting levels are good.
