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Tesco Mablethorpe Superstore

Peter Chambers Way, Lincoln, LN12 1FN

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left side of the store.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located on the left side of the store.
  • Changing Places Facilities View
    • Changing Places facilities are located on the left side of the store.
  • Changing Facilities View
    • Parent and baby changing facilities are located on the left side of the store.

Parking

  • Car Park View
    • The car park is located in front of the shop.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 13 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 467cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 15m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route also has uneven surfaces and bollards.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 269cm (width) x 487cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • Payment can be made via an app.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the shop.
    • There is no dropped kerb from the drop-off point.

ATMs (Out of Service - External)

  • There is one ATM.
  • The ATM is located in front of the shop.
  • The ATM is clearly signed.
  • The approach to the ATM has uneven surfaces and bollards.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 85cm and 132cm.

Entrance

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards and uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 199cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 240cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 189cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and open top cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is wayfinding and overhead aisle signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Self-Service Checkouts

  • The self-service checkout area is located at the front of the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 108cm to 132cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size.
    • The height of the scanner is 95cm.
    • The height of the loading area is 64cm.
    • The height of the packing area is 50cm.
    • The height of the cash payment controls range from 68cm to 79cm from the floor.
    • The card payment machine is at a height of 119cm.
    • The payment machine is portable.
    • The receipt reader to exit is at a height of 76cm.
    • Assistance is available at the self-serve checkouts.

Staffed Checkouts

  • The staffed checkout area is located at the front right of the store.
  • The store has standard trolley checkouts.
  • There is step-free level access to the staffed checkout area.
  • Trolley Checkouts View
    • The trolley checkout surveyed was checkout 11.
    • Signage is provided for the trolley checkouts.
    • Signage is clearly visible with high contrasting colours.
    • The height of the loading area is 91cm.
    • The height of the packing area is 91cm.
    • The card payment machine is at a height of 114cm.
    • The payment machine is at a fixed height.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels vary due to the use of large glazed walls.

Counter (Help and Service)

  • The counter is located to the right as you enter the store.
  • The distance from the entrance is 7m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 79cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 106cm.
  • The payment machine is at a fixed height.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Parent and Baby Room / Feeding Room

  • The room is located on the left side of the store.
  • The distance from the entrance is 14m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 85cm.
  • There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
  • The wash basin has sensor taps.
  • The room has a nappy/incontinence items bin and a sanitary bin.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located on the left side of the store.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the entrance is 14m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 82cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
    • The dimensions of the facility are 235cm (width) x 405cm (depth) .
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 103cm (from the side of the toilet pan to the wall).
    • The lateral transfer space on the right is 87cm (from the side of the toilet pan to the wall).
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a varied colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 85cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is available.
    • The wide paper roll dispenser is 96cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the left side of the store.
    • The distance from the entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile, pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 91cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 206cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan to the wall).
    • There is a wall sensor flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 82cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.