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Tesco North Berwick Extra Petrol Station

Tantallon Road, North Berwich, EH39 5NF

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Air & Water unit, Drive Thru Car Wash and Costa Coffee Express.

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • A colleague is normally available on the shop floor or at the checkouts.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The defibrillator is available from the Main Store.

Parking

  • The store does have its own parking facilities.
  • The car park is located off Tantallon Road.
  • The car park type is open air/surface.
  • The car park surface is tarmac and block paving.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 11 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 445cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
    • To use a Blue Badge Bay a valid Blue Badge must be displayed at all times.
  • Paying View
    • Parking is free (unlimited time).
    • Payment signs are not provided.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.
    • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
    • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • Assistance can be provided via the Tannoy system or from the checkout staff.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 130cm.
    • The height of the fuel pump nozzle slot is 130cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 45cm.
    • The disposable glove dispenser(s) is/are at a height of 68cm.
    • The tyre pressure machine control heights vary between 128cm and 105cm.
    • The height of the tyre pressure pump slot is 96cm.
    • The height of the water pump slot is 96cm.
  • Out of Hours Payment Counter View
    • The Petrol station opens from 08:00 to 20:00 while the Superstore opens 08:00 to 22:00.

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • There is step-free access on the approach.

Entrance

  • Entrance View
    • This information is for the entrance located in line with petrol the pumps.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 120cm.
    • There is a slope with a very easy incline.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 120cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • The chip & pin card machines are not accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 82.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 14/09/2021.
    • The hearing assistance system was working at the time of testing.