Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Tesco Poringland Express

The Street, Norwich, Norfolk, NR14 7RQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • Car Park View
    • The car park is located in front of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 485cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 8m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 150cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 179cm.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open away from you.
  • The width of the opening is 149cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 166cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are over 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Staffed Checkouts (Help and Services)

  • The staffed checkout area is located to the right as you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the right as you enter the store.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 90cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 70cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 103cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Self-Service Checkouts

  • The self-service checkout area is located to the right as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 115cm to 135cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 100cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 72cm.
    • The card payment machine is at a height of 97cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located to the left as you enter the store.
  • The ATM is clearly signed.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 81cm and 121cm.