Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Stratford-upon-Avon.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located in Bridge Street.
- The Blue Badge bays are clearly marked and signposted.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are no handrails for the ramp.
- There are double automatic doors.
- The doors open towards you.
- The width of the opening is 163cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 148cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Aisles did have obstructions at the time of the survey, these included: product bins, product displays, additional stock and advertising displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
- The flooring is shiny.
- There may be background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
Staffed Checkouts
- The staffed checkout area is located on the left after entering.
- The store has payment counters.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter surveyed is located on the left after entering.
- Signage is not provided for the counter.
- The height of the counter is 71cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 105cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- Lighting levels were even at the time of the survey.
Self-Service Checkouts (Newer Checkouts)
- The self-service checkout area is located on the left after entering.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 118cm to 138cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 100cm.
- The height of the loading area is 44cm.
- The height of the packing area is 72cm.
- The card payment machine is at a height of 100cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
Self-Service Checkouts (Older Checkouts)
- The self-service checkout area is located on the left after entering.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 110cm to 130cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 98cm.
- The height of the loading area is 50cm.
- The height of the packing area is 85cm.
- The card payment machine is at a height of 114cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
