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Tesco Wisbech Express

5 Kirkgate Street, Wisbech, Cambridgeshire, PE13 3QP

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located on the left side of the store, along Norwich Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The Blue Badge parking bay dimensions are 233cm (width) x 465cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 10m from the store entrance.
    • This route has uneven surfaces and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

ATMs (External)

  • There is one ATM.
  • The ATM is located on the left side of the store.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 106cm and 140cm.

Entrance

  • This entrance is located at the front of the store, along Kirkgate Street.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There is one step as you enter.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The step is clearly marked.
  • The step has tactile markings at the top.
  • The height of the step is between 15cm and 18cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 150cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and self-closing (pull handle) display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Staffed Checkouts

  • The staffed checkout area is located to the left as you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the left as you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 89cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 119cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Self-Service Checkouts

  • The self-service checkout area is located ahead and to the left as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 128cm to 148cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 115cm.
    • The height of the loading area is 69cm.
    • The height of the packing area is 69cm.
    • The card payment machine is at a height of 113cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.