Access Guide
Multi-Storey Car Park
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Car Park
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- The car park is located at the rear of the hospital grounds.
- The car park is multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 200cm.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 470cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 118cm.
- The nearest designated bay is 150m from the Northern Centre for Cancer Care accessible entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- There are manual doors along the most accessible route.
- This route has uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors, Blue Badge holders and permit holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Yellow Car Park
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Car Park
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- The car park is located at the front of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 52 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 415cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 85m from the Outpatients Department entrance.
- The most accessible route from the Blue Badge parking has steep slopes.
- This route has uneven surfaces.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Outpatients Department Entrance
- This entrance is located at the front of the hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 128cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 128cm.
- The doors have a low colour contrast.
- This entrance brings you into level 2 of the podium block.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are medium.
Main Outpatients Reception
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Location
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- The reception is located ahead as you enter the hospital via the Main entrance.
- The distance from the Outpatients Department entrance is 55m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 71cm.
- The reception has a television, screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny and patterned.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Seating is fixed.
- Furniture available in this area includes: coffee tables.
- The tables are fixed.
Waiting Room / Area (Main Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 30m from the Outpatients entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- All chairs have armrests.
- All tables are permanently fixed.
- Announcements are audible and in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Ambulance Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 4m from the Main Outpatients entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Chairs with armrests are not available.
- Some tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Clinic F Sub Waiting Room)
- There is a waiting room / area.
- The waiting room / area is approximately 70m from the Main Outpatients entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Phlebotomy Waiting Room)
- There is a waiting room / area.
- The waiting room / area is approximately 45m from the Main Outpatients entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are 2-3.
- The stairs are located directly ahead when you enter the outpatients main entrance.
- The stairs are approximately 15m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the reception.
- The lift is approximately 9m (9yd 2ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 2-3.
- Staff do not need to be notified for use of the lift.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 141cm x 241cm (4ft 8in x 7ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low.
Eating and Drinking (RVS Coffee Bar)
- The following information is for the café.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the Coffee Bar entrance.
- The standard height for tables is 73cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are not presented in contrasting colours.
- The type of food served here is Sandwiches, warm snacks, confectionary.
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Comments
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- The café is located within the ambulance waiting area.
Consultation / Treatment Room (Consulting Room)
- There is / are 15 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 202.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Clinic Room)
- There is / are 45 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 11.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Phlebotomy)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Phlebotomy.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- A hoist can be brought in from another department.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- The room does have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
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Comments
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- The door opening from the Phlebotomy waiting room is 78 cm.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located within the ambulance waiting area.
- This accessible toilet is approximately 9m (9yd 2ft) from the main outpatient entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 203cm x 201cm (6ft 8in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 103cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 84cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the ambulance waiting area.
- The female and male toilets are approximately 9m (9yd 2ft) from the Main Outpatients entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Standard Toilet(s) (Main Waiting Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the main waiting area.
- The female and male toilets are approximately 42m (45yd 2ft) from the outpatients entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the male toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Freeman Hospital link (new tab) - click here.
- Entrances at Freeman Hospital link (new tab) - click here.
- Toilets at Freeman Hospital link (new tab) - click here.
- Getting To and Around Freeman Hospital link (new tab) - click here.
