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Pharmacy Shop

Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN

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Access Guide

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Getting To (Pharmacy Shop)

  • This route starts at the Yellow car park.
  • The most accessible route from here has step-free access via slope.
  • The slope has a steep gradient.
  • This route also has uneven surfaces and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via the Outpatients Department entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located on level 2 of the podium block.
  • The department is approximately 156m from the Outpatients Department entrance.
  • Enter the hospital via the Outpatients Department entrance, proceed down the corridor and turn left.
  • Continue to the end of the corridor and turn right.
  • Proceed along the corridor and the Pharmacy Shop entrance is located on the left.
  • This route to the department has step-free level access.
  • Doors are held open along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), accessible toilet (with right hand transfer), accessible toilet (with transfer on both sides) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Outpatients Department Entrance

  • This entrance is located at the front of the hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • The doors have a low colour contrast.
  • This entrance brings you into level 2 of the podium block.

Yellow Car Park

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 52 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 415cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 85m from the Outpatients Department entrance.
    • The most accessible route from the Blue Badge parking has steep slopes.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Pharmacy Shop

  • Location and Access View
    • The Pharmacy Shop is located on level 2 of the podium block.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is background noise.
    • Wayfinding signage is not provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and benches.
    • Seating is fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Counter

  • The counter is located to the right as you enter the Pharmacy Shop.
  • The distance from the Pharmacy Shop entrance is 5m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has a television, screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 100cm.
  • The payment machine is at a fixed height.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and benches.
  • Seating is fixed.

Private Consultation Room

  • The room surveyed was The Private Consultation Room.
  • The room is located to the right as you enter the Pharmacy Shop.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.