You are on Getting To (Children's Outpatient Department). Skip to the next section.

Getting To (Children's Outpatient Department)

• The most accessible route from the New Victoria Wing Car Park has step-free level access, uneven surfaces and a dropped kerb.
• View further information about parking at the hospital (opens new tab)
• Access to Children's Outpatient Department is via the main entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• The Children's Outpatient Department is located on level 1 of the New Victoria Wing.
• The Children's Outpatient Department is approximately 84m from the main entrance.
• Enter the hospital via the main entrance.
  Continue past the lifts and turn left.
  Walk ahead and the Children's Outpatient Department/Child Development Centre will be on the right.
  Once through the entrance continue ahead and the Children's Outpatient Department will be on the left.
• Internally the most accessible route has step-free level access and automatic doors.
• Some flooring along the route is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (New Victoria Wing Car Park). Skip to the next section.

Parking (New Victoria Wing Car Park)

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• Car Park View
  • The car park is located at the front of the hospital site.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 239cm (width) x 467cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 116cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 58m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the car park entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the car park entrance.
  • There is no dropped kerb from the drop-off point.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located on the south side of the hospital site.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by revolving.
• The width of the opening is 226cm.
• There is step-free level access as you enter.

You are on Entrance (Children's Outpatient Department/Child Development Centre). Skip to the next section.

Entrance (Children's Outpatient Department/Child Development Centre)

• This entrance is located on level 1 of the New Victoria Wing.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 124cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 119cm.
• The width of the opening is 158cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Department / Service (Children's Outpatient Department). Skip to the next section.

Department / Service (Children's Outpatient Department)

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• Location and Access View
  • The Children's Outpatient Department is located on level 1 of the New Victoria Wing.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is a key fob/card reader at a height of 120cm.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 156cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • There is background noise in this area.
  • Wayfinding signage is provided.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The following facilities are available for patients: toilets with adaptations and standard toilets.

You are on Toilet and Changing Facilities (Children's Outpatient Department). Skip to the next section.

Toilet and Changing Facilities (Children's Outpatient Department)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the right as you enter the Children's Outpatient Department, and at the rear left of the main reception waiting area.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Reception (Checking In). Skip to the next section.

Reception (Checking In)

• The reception is located ahead and to the left as you enter the Children's Outpatient Department entrance.
• The distance from the Children's Outpatient Department entrance is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 102cm.
• There is not a lowered section at the desk.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.

You are on Reception (Checking Out). Skip to the next section.

Reception (Checking Out)

• The reception is located ahead and to the right as you enter the Children’s Outpatient Department.
• The distance from the Children’s Outpatient Department entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 102cm.
• There is not a lowered section at the desk.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Blue Zone). Skip to the next section.

Seating Area (Blue Zone)

• The seating area is located off the main reception area, in the Blue Zone.
• The most accessible route to the seating area has step-free level access and doors permanently held open.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The flooring is shiny.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Seating Area (Red Zone). Skip to the next section.

Seating Area (Red Zone)

• The seating area is located off the main reception area.
• The most accessible route to the seating area has step-free level access and doors permanently held open.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Some flooring is shiny.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Seating Area (Yellow Zone). Skip to the next section.

Seating Area (Yellow Zone)

• The seating area is located off the main reception area, in the Yellow Zone.
• The most accessible route to the seating area has step-free level access and doors permanently held open.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The flooring is shiny.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Green Zone). Skip to the next section.

Seating Area (Green Zone)

• The seating area is located off the main reception area.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The flooring is shiny and patterned.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consulting Room). Skip to the next section.

Consultation / Medical Room (Consulting Room)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consulting Room A3.
• The room is located of the Yellow waiting area.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 188cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Audiology Room). Skip to the next section.

Consultation / Medical Room (Audiology Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Consulting Room B4.
• The room is located in the Red Zone.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the Children’s Outpatient Department.
  • The distance from the Children’s Outpatient Department entrance is 3m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text, Makaton and dementia friendly signage on or near the door.
  • The door opens by sliding and has a high visual contrast.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 173cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 93cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 102cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 89cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 103cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 103cm and 168cm from the floor.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the rear left of the main reception waiting area.
  • The distance from the Children’s Outpatient Department entrance is 15m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text, Makaton and dementia friendly signage on or near the door.
  • The door opens by sliding and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 240cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 77cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 102cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 107cm and 167cm from the floor.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.