You are on Overview (Royal Victoria Infirmary). Skip to the next section.

Overview (Royal Victoria Infirmary)

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• About View
  • This is a large hospital with multiple services available.
  • Services available in the venue include: Cafes, restaurants, a pharmacy and a convenience store.
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest bus station is Newcastle Bus Station.
  • The nearest train station is Newcastle Train Station.
  • For the latest travel options and information you can plan your travel using Traveline.info (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There are slight slopes in the Claremont Wing, which are used to access the hospital from the multi storey car park.
  • Access throughout may include doors permanently held open and automatic doors.
  • Level G, Level 1, Level 2, Level 3, Level 4 Level 5 and Level 6 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located on Level 1 of the New Victoria Wing.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: large print (on request) and different languages (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi and TV pre-pay machines for patients.

You are on Parking (Leazes Wing Accessible Parking). Skip to the next section.

Parking (Leazes Wing Accessible Parking)

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• Car Park View
  • The car park is located off Richardson Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 467cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 131cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 32m from the Leazes Wing Entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Getting To (The Maternity Assessment Unit). Skip to the next section.

Getting To (The Maternity Assessment Unit)

• The Maternity Assessment Unit is/are located on level 4 of the Leazes Wing.
• Access to the Maternity Assessment Unit is via the Leazes Wing Main Entrance.
• After entering the Leazes Wing main entrance, continue ahead to the rear of the foyer. Turn left into the main corridor and follow signage to the West Block lifts. Take the lift to level 4, on exiting turn left and go through the Maternity Unit Entrance, then turn immediately left and right around the Maternity Admissions desk. Staff at the desk will need to open the locked doors to allow access to the corridor which then leads to the Maternity Assessment Unit.
• There is step free access, via lift, to the Maternity Assessment Unit.
• The Maternity Assessment Unit is approximately 32m from the Leazes Wing West Block lifts.
• There is a/are manual, heavy, double door(s) between the West Block Lift and the department/service.
• Wayfinding signage is provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Entrance (Leazes Wing Entrance - Level 3). Skip to the next section.

Entrance (Leazes Wing Entrance - Level 3)

• This entrance is located on the south side of the hospital site.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 157cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 148cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Lift (Leazes Wing West Block Lifts 4, 5 and 6). Skip to the next section.

Lift (Leazes Wing West Block Lifts 4, 5 and 6)

• The lift surveyed is located in the Leazes Wing, off the West Block main corridor.
• The distance from the Leazes Wing entrance is 24m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• Levels 2, 3, 4, 5 and 6 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 139cm (width) x 266cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Entrance (Maternity Unit Entrance). Skip to the next section.

Entrance (Maternity Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located on level 4 of Leazes Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm.

You are on Entrance (Access to Delivery Suite and Maternity Assessment Unit). Skip to the next section.

Entrance (Access to Delivery Suite and Maternity Assessment Unit)

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• Entrance Details View
  • This information is for the entrance located to the left of the Maternity Admission desk.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 162cm.
• Comments View
  • This door is always locked.
  • It can be unlocked remotely for visitors by staff at the Maternity Admissions desk.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Entrance (Maternity Assessment Unit Entrance). Skip to the next section.

Entrance (Maternity Assessment Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located on level 4 of the Leazes Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 154cm.

You are on Reception. Skip to the next section.

Reception

• The Maternity Assessment Unit reception is located immediately beyond the entrance.
• The reception area/desk is approximately 3m (3yd 10in) from the Maternity Assessment Unit Entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are low.
• The height of the reception desk is medium height (77cm - 109cm).
• There is not sufficient space to write or sign documents on the desk.
• There is not a low section of the desk (76cm or below) available.
• The desk is staffed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are not trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• This venue does play background music.
• Music is played in the main daycare area.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• The lighting levels are varied.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 8m from the Maternity Assessment Unit Entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Assessment Room 1). Skip to the next section.

Consultation / Treatment Room (Assessment Room 1)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Assessment Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 130cm (4ft 3in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Ultrasound Room). Skip to the next section.

Consultation / Treatment Room (Ultrasound Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Ultrasound Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 132cm (4ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Consultation / Treatment Room (Main Daycare Bay). Skip to the next section.

Consultation / Treatment Room (Main Daycare Bay)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Main Daycare Bay.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• The nearest accessible toilet is located in the Ante Natal Clinic waiting area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the main daycare area.
  • The female toilet(s) is/are approximately 8m (8yd 2ft) from the Maternity Assessment Unit Entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are bright.
  • An ambulant toilet with wall mounted grab rails is not available.
• Comments View
  • There are additional female standard toilets in the assessment rooms.