Skip to main content
The new name for DisabledGo

Multi-Storey Car Park 1

Royal Victoria Infirmary, Queen Victoria Road, Newcastle Upon Tyne, NE1 4LP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Entrance (External Entrance)

  • This entrance is located at the front of the multi-storey car park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 106cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 86cm.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Level 4 Entrance To Corridors And Wards)

  • This entrance is located on level 2 of the Claremont Wing (floor 4 of the multi-storey car park).
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • There is a push pad at a height of 88cm.
  • The width of the opening is 83cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 83cm.
  • There is a second single automatic door.
  • The second door opens away from you.
  • The push pad for the automatic doors is at a height of 84cm.
  • The width of the opening is 86cm.
  • The second door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 83cm.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.

Entrance (Level 5 Entrance To Corridors And Wards)

  • This entrance is located on level 2 of the Claremont Wing (floor 5 of the multi-storey car park).
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a key fob/card reader at a height of 121cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 88cm.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 83cm.
  • There is a second single automatic door.
  • The second door opens towards you.
  • The push pad for the automatic doors is at a height of 88cm.
  • The width of the opening is 83cm.
  • The second door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 87cm.
  • There is step-free level access as you enter.

Lift (Lift Number 19)

  • The lift surveyed is located the rear of the car park.
  • The distance from the level 5 entrance to corridors and wards is 3m.
  • The most accessible route to the lift has step-free level access.
  • Levels 1, 3, 5, 7, 9, and 11 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 75cm.
  • The internal dimensions of the lift are 126cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Lift (Platform Lift)

  • The lift surveyed is located in the Claremont Wing, to the left as you exit the multi-storey car park.
  • This lift is a platform lift.
  • The distance from the level 5 entrance to corridors and wards is 1m.
  • The most accessible route to the lift has step-free level access.
  • Level 2 and the multi-storey car park are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 104cm (width) x 148cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs (Claremont Wing)

  • The stairs surveyed are located in the Claremont Wing, to the left as you exit the multi-storey car park.
  • Level 2 and the multi-storey car park can be accessed by these stairs.
  • There are 9 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Stairs (Rear)

  • The stairs surveyed are located at the rear of the car park.
  • There is a single manual door to access the stairwell.
  • Levels 1, 3, 5, 7, 9 and 11 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Parking (Multi-Storey Car Park)

  • Car Park View
    • The car park is located on the north-east side of the hospital site.
    • The car park is multi-storey.
    • The car park surface consists of tarmac and concrete.
    • The height of the restriction barrier is 200cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 467cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 131cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the external entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the hospital in the Claremont Wing.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 233cm (width) x 480cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.