Access Guide
Access To
- Brücks Cafe is located on the right of the concourse on the ground floor.
- View information on Appleton Tower (opens new tab).
- View information on opening times.
- The most accessible route has step-free level access, a lift and automatic doors.
- There is step-free level access into Brücks.
Eating and Drinking
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Service
View
- This area has a counter where food and drink can be ordered, a food and drink ordering touchscreen, a touchscreen ordering service, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are available on a board, digital and available on a touchscreen.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located to the right of the concourse.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has patterned/distracting backgrounds.
- The height of the touchscreen display ranges from 110cm to 170cm from the floor.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables, high tables and long tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.