Access Guide
Access To
- Levels café is locate to the right of the Outreach Centre.
- View information on Outreach Centre (opens new tab) .
- The most accessible route has step-free level access, a very easy ramp or slope and slight ramps or slopes.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is written text signage on or near the entrance.
- There is step-free level access into Levels café.
- There are double automatic doors which open towards you.
- The width of the opening is 103cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 121cm.
- There are a second set of double automatic doors which are permanently held open.
- The push pad for the automatic doors is at a height of 107cm.
- The width of the opening is 132cm.
- The second set of doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 121cm.
Eating and Drinking
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Location and Access
View
- Levels Café and Lounge is located next to and internally linked to the Outreach Centre.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double automatic doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 152cm.
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Service
View
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: dairy free, vegetarian and vegan.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located ahead from Levels Café and Lounge entrance.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is a lowered section at the counter.
- The height of the lowered section is 81cm.
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Seating Area
View
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the seating area to the rear.
- The following areas have stepped access: the seating area to the rear.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, sofas and benches.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located to the left side of Levels Café and Lounge.
- The distance from the entrance is 17m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 155cm (width) x 239cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Exit
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked.
- The doors open towards you.
- The width of the opening is 85cm.
- The doors have a high visual contrast.
- There is a keycard reader to exit, the height is 120cm.
There is an entrance button, the height is 119cm. - There is step-free level access as you exit.