You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chafford Hundred.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking (Car Park 5). Skip to the next section.

Parking (Car Park 5)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 239cm x 460cm (7ft 10in x 15ft 1in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
  • The furthest Blue Badge bay is 100m (109yd 1ft) from the Main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Comments View
  • There are a total of 13,000 free parking spaces, 300 of which are especially reserved for disabled shoppers.
  • There are a total of 12 car parks around the shopping centre.
  • Car parks 9 & 10 have both covered Blue Badge parking and open disabled parking.
  • These car parks are located adjacent to Debenhams.
  • Car park 6 also has open Blue Badge parking.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located tn the East side of the Mall.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located from the car park to the entrance doors.
  • The gradient of the ramp/slope is slight.

You are on Parking (Car Park C). Skip to the next section.

Parking (Car Park C)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located Next to the Mall.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 462cm (7ft 7in x 15ft 2in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the car Park C entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does have a height restriction barrier.

You are on Entrance (Opposite Car Park C). Skip to the next section.

Entrance (Opposite Car Park C)

• This information is for the entrance located opposite car park C.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance doors.
  • The gradient of the ramp/slope is slight.

You are on Entrance (Quay Entrance). Skip to the next section.

Entrance (Quay Entrance)

• This information is for the entrance located Opposite Quay Parking ( Closest Entrance from Shopmobility Office).

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 186cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located Leading to the entrance doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Entrance (Boardwalk Entrance). Skip to the next section.

Entrance (Boardwalk Entrance)

• This information is for the entrance located on the Boardwalk.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Lift (Boardwalk Entrance). Skip to the next section.

Lift (Boardwalk Entrance)

• The lift is located to the right as you enter the Mall from the Boardwalk.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1,2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 15m (16yd 1ft) from the Boardwalk entrance.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 186cm x 173cm (6ft 1in x 5ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Entrance (Opposite Vue Cinema - North West Side of the Mall). Skip to the next section.

Entrance (Opposite Vue Cinema - North West Side of the Mall)

• This information is for the entrance located opposite the Vue Cinema.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors (Boardwalk Entrance to First Floor Brompton Walk). Skip to the next section.

Other Floors (Boardwalk Entrance to First Floor Brompton Walk)

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• Steps View
  • The floors which are accessible by stairs are 1,2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low to moderate.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 1,2.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are low to moderate.

You are on Toilet with Adaptations (Level 1 - Right Hand Transfer Car Park C Entrance). Skip to the next section.

Toilet with Adaptations (Level 1 - Right Hand Transfer Car Park C Entrance)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 55m (60yd 5in) from the Car Park C mall entrance.
  • This accessible toilet is located on the right hand after Car Park C mall entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Shopmobility, or from any member of the Shopping Centre Team on the Mall.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 178cm x 184cm (5ft 10in x 6ft).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 114cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a medium colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Level 1 Car Park C Entrance). Skip to the next section.

Standard Toilet(s) (Level 1 Car Park C Entrance)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right after Car Park C Mall entrance.
  • The female and male toilets are approximately 50m (54yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located Within the female standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on The Quay. Skip to the next section.

The Quay

• The Quay is an outside paved area leading to Entertainment and Leisure Venues, Restaurants, Cafés, and Bars.
• The Entertainment and Leisure Venues include Electric Gamebox, Flip Out, Hollywood Bowl, Nickleodeon Adventure, Puttshack and the Vue Cinema.
• The restaurants, cafés and bars include Casco Lounge, Cream, TGI Friday's, Prezzo and Zizi.
• The surface is paved with a variety of paving slabs.
• There are some slight level changes in places.
• There are benches for seating.

You are on Other Floors (Central Area Stairs and Escalators). Skip to the next section.

Other Floors (Central Area Stairs and Escalators)

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• Steps View
  • The floors which are accessible by stairs are 1,2,3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are 1,2,3.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are good.

You are on Lift (Main - Panoramic). Skip to the next section.

Lift (Main - Panoramic)

• There is a lift for public use.
• The lift is located directly in front of Primark on each level.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1,2,3.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 100m (109yd 1ft) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 175cm x 180cm (5ft 9in x 5ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Toilet Areas at Both Ends of the Mall). Skip to the next section.

Lift (Toilet Areas at Both Ends of the Mall)

• The lift is located within the toilet corridors at both ends of the Mall.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1,2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 60m (65yd 1ft) from the Quay Area Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 204cm x 158cm (6ft 8in x 5ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Parent and Baby Room (Level 1 by Marks and Spencer). Skip to the next section.

Parent and Baby Room (Level 1 by Marks and Spencer)

• There is a parent and baby room for public use.
• The parent and baby room is located to the right of the standard female toilets.
• The parent and baby room is approximately 55m from the from Quay Entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 80cm (2ft 7in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is push.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are low to moderate.

You are on Toilet with Adaptations (Level 1 by Marks and Spencer - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 by Marks and Spencer - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 55m (60yd 5in) from the Quay Entrance.
  • This accessible toilet is located on the left hand side before you enter Marks and Spencer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Shopmobility, or from any member of the Shopping Centre Team on the Mall.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 180cm x 180cm (5ft 11in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Level Change (Access to Standard toilets Level 1 next to Marks and Spencer). Skip to the next section.

Level Change (Access to Standard toilets Level 1 next to Marks and Spencer)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading into the Male and Female standard toilets.
• The ramp/slope gradient is slight.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 110cm (3ft 7in).

You are on Standard Toilet(s) (Level 1 Next to Marks and Spencer). Skip to the next section.

Standard Toilet(s) (Level 1 Next to Marks and Spencer)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left of Marks and Spencer on Level 1.
  • The female and male toilets are approximately 55m (60yd 5in) from the Quay Area Entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Changing Places (Brompton Walk Second Floor). Skip to the next section.

Changing Places (Brompton Walk Second Floor)

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• Location and Access View
  • The facility is located On the second floor of the Mall.
  • The facility is approximately 15m (16yd 1ft) from the the Boardwalk lift.
  • The facility is in addition to standard and accessible toilets.
  • There is ramped/sloped access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a high visual contrast between the external door and wall .
  • There is a high visual contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from any member of security team.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 97cm (3ft 2in).
  • The dimensions of the facility are 374cm x 207cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high visual contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 186cm (6ft 1in).
  • The transfer space on the left as you face the toilet is 163cm (5ft 4in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a medium visual contrast between the dropdown rail(s) and wall.
  • As you face the toilet there are vertical grab rails on both sides.
  • There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
  • There is a high visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 96cm.
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a low visual contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is sensor.
  • There is not a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a high visual contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • Wide tear off paper roll is not available.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 98cm.
  • There is not a towel dispenser.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 105cm and 138cm from the floor.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (Level 3 Food Court - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 3 Food Court - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 45m (49yd 8in) from the lift.
  • This accessible toilet is located on level 3 in the Food Court.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Shopmobility, or from any member of the Shopping Centre Team on the Mall.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 154cm x 225cm (5ft 1in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Parent and Baby Room (Level 3). Skip to the next section.

Parent and Baby Room (Level 3)

• There is a parent and baby room for public use.
• The parent and baby room is located on level 3 of the Shopping Centre.
• The parent and baby room is approximately 45m from the the lifts.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 86cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• The lighting levels are moderate to good.

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• Comments View
  • There is a toilet located at a child friendly height in the parent and baby room.

You are on Standard Toilet(s) (Level 3 Food Court). Skip to the next section.

Standard Toilet(s) (Level 3 Food Court)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on level 3 in the Food Court.
  • The female and male toilets are approximately 45m (49yd 8in) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are moderate to good.

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Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • There is a Shopmobility located on the ground floor of the Blue Car Park.

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Related Access Guides

• Shopmobility link (new tab) - click here.