Access Guide
Getting to (Adults-Only Serenity Pool)
- The adults-only Serenity pool is located outside, to the rear right of the hotel.
Take a lift to level -1 (right of reception), then exit the building next to the Serenity health club and spa. Continue straight ahead and then veer right along the path, passing the infinity pool bar.
The adults-only Serenity pool is straight ahead. - The most accessible route has step-free level access, a lift and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is in the Serenity health club and spa changing area, please click here for more information (new tab).
- The surface of the outdoor paths leading to the pool are uneven (cobbles and crazy paving).
Swimming Pool (Adults-Only Serenity Pool)
- This is an outdoor relaxation pool.
- There is step-free level access into the pool area.
- Access to the swimming pool is via lift, for more information see the lift section of the Lift (right of reception) Access Guide (new tab).
- Access into the water is via steps.
- There are 2 steps with no handrails.
- There is step-free level access around the whole pool.
- The pool is not staffed and does not have a lifeguard.
- Seating around the pool includes: sun loungers, armchairs, sofas and chairs with armrests.
- Additional facilities include: jacuzzis, whirlpools and poolside showers.
- The flooring is hard.
- There is step-free level access to the poolside showers.
- The pool has multiple sections including jacuzzis, whirlpools and relaxation pools. There are several access points into the pool, all of which are stepped.