You are on Getting to (Serenity Health Club and Spa). Skip to the next section.

Getting to (Serenity Health Club and Spa)

• The Serenity Health Club and Spa is located on level -1, to the right as you exit the lift - right of reception.
• The most accessible route has step-free level access and a lift.
• To view information about this lift click here (new tab).

You are on Entrance (Serenity Health Club and Spa). Skip to the next section.

Entrance (Serenity Health Club and Spa)

• The entrance to the spa is located on level -1, to the right as you exit the lift - right of reception.
• The entrance to the spa is accessed by lift.
• Access to the spa is via lift, for more information see the lift section of the Lift - Right of Reception Access Guide (new tab).
• There is step-free access via ramp at the entrance to the spa.
• The ramp is slight, over 150cm wide, with no handrails.
• There are manual doors at the entrance, which open both ways.
• The width of the door opening is 82cm.
• The doors have a low colour contrast.
• There is a second set of manual doors at the entrance, which open both ways.
• The width of the door opening is 68cm.
• The doors have a low colour contrast.
• A member of resort staff is available for assistance at this entrance.
• There are two alternative second sets of doors either side of the spa reception desk, both of which have identical specifications.
  The doors on the left are used to access the indoor swimming pool, the doors on the right are used to access the spa.
  They are double doors, but one leaf is locked.

You are on Entrance (Indoor Pool - Opposite Ancient Tombs). Skip to the next section.

Entrance (Indoor Pool - Opposite Ancient Tombs)

• The entrance to the swimming pool is located outside the building as you exit the lift - right of reception on level -1, opposite the Ancient Tombs.
• The entrance to the swimming pool is accessed by lift.
• Access to the swimming pool is via lift, for more information see the lift section of the Lift - Right of Reception Access Guide (new tab).
• There is no step-free access at the entrance to the swimming pool.
• There are 2 steps, which have some clear markings, with no handrails.
• There is a manual door at the entrance, which is permanently open.
• The width of the door opening is 176cm.
• The door has a low colour contrast.
• A member of resort staff is available for assistance at this entrance.

You are on Entrance (Indoor Pool - From Infinity Pool Bar). Skip to the next section.

Entrance (Indoor Pool - From Infinity Pool Bar)

• The entrance to the swimming pool is located outside the right wing of the hotel on level -1, opposite the Infinity Pool Bar seating area.
• The entrance to the swimming pool is accessed by lift.
• Access to the swimming pool is via lift, for more information see the lift section of the Lift - Right of Reception Access Guide (new tab).
• There is no step-free access at the entrance to the swimming pool.
• There are 2 steps, which is unmarked, with no handrails.
• There are manual doors at the entrance, which are permanently open.
• The width of the door opening is 74cm.
• The doors have a low colour contrast.
• A member of resort staff is available for assistance at this entrance.
• The doors are double width, but one leaf is locked.

You are on Reception (Serenity Health Club and Spa). Skip to the next section.

Reception (Serenity Health Club and Spa)

• There is step-free level access to reception.
• The reception has glazed screens which may affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• There is a reception desk suitable for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There are chairs with armrests available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the reception area.
• There is background noise.
• The reception desk is 80cm high.

You are on Ramp or Slope (Access to Fitness Room (Gym), Sauna, Steam Room, Toilets and Changing Rooms). Skip to the next section.

Ramp or Slope (Access to Fitness Room (Gym), Sauna, Steam Room, Toilets and Changing Rooms)

• There is a ramp with a steep gradient and a width between 75cm and 150cm.
• The ramp does not have handrails.
• Lighting levels are adjustable and may be lower in the evening.

You are on Changing Area. Skip to the next section.

Changing Area

• The facilities available within the changing area include; standard changing rooms/cubicles, standard showers, an accessible toilet, standard toilets and baby change facilities.
• The male and female changing areas was surveyed, and available.
• There is step-free level access into the area.
• The door is manual, opens inwards and has a low colour contrast.
• The width of the door opening is 83cm.
• There is step-free level access around the area.
• There is hard flooring and deep pile carpet.
• The flooring is shiny.
• The seating in the changing area includes: bench seats.
• The changing area includes: standard lockers, tall lockers, wide lockers and lockers with the lock at the recommended height for seated users.
• The changing area has: standard showers with no step-free access.
• The showers have an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
• The width of the shower door opening is 58cm.
• Toilet facilities include: step-free standard toilets.
• The width of the toilet door opening is 63cm.
• There is a baby change facility which is not at a recommended height (75cm) .
• The doors to both the male and female changing rooms are permanently held open.
  The baby changing table is located within the adjacent accessible toilet.
  Further lockers are available just outside the male and female changing rooms.

You are on Swimming Pool (Indoor Swimming Pool). Skip to the next section.

Swimming Pool (Indoor Swimming Pool)

• This is an indoor swimming pool.
• There is a ladder to get into the water.
• Access into the water is via a ladder or steps.
• There are 5 steps with a handrail on the left going down.
• There is step-free level access around the whole pool.
• The pool has a lifeguard on duty but not at all times.
• Seating around the pool includes: sun loungers and chairs with armrests.
• Additional facilities include: a whirlpool.
• The flooring is hard.

You are on Sauna. Skip to the next section.

Sauna

• This sauna is located straight ahead as you enter the changing area from the poolside.
• There is not step-free access into the room.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a medium colour contrast.
• The width of the door opening is 60cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Steam Room. Skip to the next section.

Steam Room

• This steam room is located straight ahead as you enter the changing area from the poolside.
• There is not step-free access into the room.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens outwards and has a medium colour contrast.
• The width of the door opening is 66cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Treatment Room (Single Massage Room). Skip to the next section.

Treatment Room (Single Massage Room)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a high colour contrast.
• The width of the door opening is 76cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring and low pile carpet.
• Some flooring is shiny.
• There is a height adjustable massage table.
• There is not a hearing assistance system in the room.
• There is background noise.
• The lighting levels are adjustable.

You are on Treatment Room (Double Massage Room). Skip to the next section.

Treatment Room (Double Massage Room)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a high colour contrast.
• The width of the door opening is 76cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring, low pile carpet and deep pile carpet.
• Some flooring is shiny.
• There is a height adjustable massage table.
• There is not a hearing assistance system in the room.
• There is background noise.
• The lighting levels are adjustable.
  There is also an additional massage table at a fixed height.

You are on Treatment Room (General Treatment Room). Skip to the next section.

Treatment Room (General Treatment Room)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a high colour contrast.
• The width of the door opening is 76cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• The flooring is shiny.
• There is a height adjustable treatment table.
• There are tables, stools and chairs with armrests available in the room.
• There is not a hearing assistance system in the room.
• There is background noise.
• The lighting levels are adjustable.

You are on Gym (Fitness Room). Skip to the next section.

Gym (Fitness Room)

• There is step-free access into the gym, via a ramp.
• The ramp is slight between 75cm and 150cm wide, with no handrails.
• The door is manual, opens inwards and has a low colour contrast.
• The width of the door opening is 84cm.
• The gym is staffed at specific times.
• There is no emergency alarm.
• There is clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
• The gym has chairs with armrests.
• There is background noise.
• The gym does not have a hearing assistance system.
• The door to the gym is permanently held open.

You are on Toilet with Adaptations for Disabled People (Serenity Health Club and Spa Changing Area). Skip to the next section.

Toilet with Adaptations for Disabled People (Serenity Health Club and Spa Changing Area)

• There is step-free level access into the toilet.
• There is tactile and pictorial signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 103cm.
• The toilet door has a twist lock.
• The dimensions of the cubicle are 135cm x 227cm and it does not have a 150cm x 150cm turning space.
• There is not a lateral transfer space next to the toilet.
• There is a push button flush on the wall above the cistern.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm), towel dispenser (not between 80cm - 100cm) and the baby changing facility (not at 75cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the toilet seat, the floor and the internal toilet door.
• There is no emergency alarm.
• The toilet has a mirror.
• There is a shelf but it is located where it is not reachable for seated and standing users.
• The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here.
• The cubicle has a pedal bin.
• There is one coat hook.
• The coat hooks for standing users are not at the recommended height.
• There is a baby change facility which is not at a recommended height (75cm).

You are on Toilet (Serenity Health Club and Spa Changing Area). Skip to the next section.

Toilet (Serenity Health Club and Spa Changing Area)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.
• The doors into the male and female toilets are permanently held open.
  A baby changing table is available in the adjacent accessible toilet.