Access Guide
Getting to
- The Elixir Spa is located on the lower ground floor of Block 8.
- The most accessible route has a lift and a very steep ramp/slope.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is located on the ground floor of the main hotel building, within the lobby, please click here for more information (new tab).
Entrance (Block 8)
- The entrance to the building is located within the resort grounds, to the left of Seaside Bar.
- There is step-free level access at the entrance to the building.
- There are automatic doors at the entrance, which are permanently open.
- The width of the door opening is 136cm.
- The door has a low colour contrast.
Lift (Block 8)
- The lift is located within Block 8, to the left as you enter.
- The floors that can be accessed from this lift are -1, 0, 1, 2, 3, 4, 5 and 6.
- This lift is a standard lift.
- Externally the lift has: a door with a high colour contrast to the surroundings, controls that are not at a recommended height (between 90cm - 120cm) and buttons with a medium colour contrast to the surroundings.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door opening width is 91cm.
- The dimensions of the lift are 108cm x 190cm.
- Internally the lift has; Braille markings, buttons with a medium colour contrast to the surroundings, tactile markings, controls that are not at a recommended height (between 90cm - 120cm) and a visual floor indicator.
Ramp or Slope (Block 8)
- There is a ramp with a very steep gradient and a width between 75cm and 150cm.
- The ramp has a handrail on the left going down.
- Lighting levels are low in this area.
- The ramp is located on the lower ground floor of Block 8, immediately to the right as you exit the lift. This ramp is used as an accessible route to the gym and spa facilities.
Stairs (Block 8)
- The floors which are accessible by stairs are Lower ground, Ground and First.
- There are 15+ steps between floors without resting points (landings).
- The stairs are clearly marked and have handrails on both sides.
Entrance
- The entrance to the spa is located on the lower ground floor of Block 8, to the left as you exit the lift.
- There is step-free level access at the entrance to the spa.
- There is a manual door at the entrance, which open away from you.
- The width of the door opening is 83cm.
- The door have a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
- There is an alternative external entrance to the spa, however this has stepped access.
Reception
- There is step-free level access to reception.
- Lighting levels are low at this reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is shiny.
- There are coffee tables and armchairs available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is no (or very little) background noise.
Entrance (Relax Lounge)
- The entrance to the area is located to the right of reception desk.
- Access to the area is via lift, for more information see the lift section of the Access Guide (new tab).
- There is step-free level access at the entrance to the area.
- There is an opening without doors at the entrance.
- The width of the door opening is 88cm.
- A member of resort staff is available for assistance at this entrance.
Seating (Relax Lounge)
- There is step-free level access around the area.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: armchairs and sofas.
- The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard and low pile carpet.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Lighting levels are good in this seating area.
Entrance (Indoor Pool)
- The entrance to the swimming pool is located within the Relax Lounge.
- There is step-free level access at the entrance to the swimming pool.
- There is a manual door at the entrance, which opens away from you.
- The width of the door opening is 99cm.
- The door has a medium colour contrast.
Swimming Pool
- This is an indoor swimming pool.
- Access into the water is via a ladder.
- There is step-free level access around the whole pool.
- The pool is not staffed and does not have a lifeguard.
- Seating around the pool includes: sun loungers.
Bar (Vitamin Bar)
- There is step-free level access into the bar area.
- The bar serves drinks.
- Food served includes: drinks only.
- There is no hearing assistance system.
- There is no (or very little) background noise.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- There is step-free level access around the area.
- The flooring inside is hard.
- The flooring is not shiny or patterned.
- Lighting levels are low in this bar.
Changing Area (Male and Female)
- The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
- The male and female changing areas was surveyed, and available.
- There is step-free level access into the area.
- The door is manual, opens inwards and has a high colour contrast.
- The width of the door opening is 81cm.
- There is step-free level access around the area.
- There is hard flooring.
- The flooring is shiny.
- The seating in the changing area includes: bench seats.
- The changing area includes: standard lockers and lockers with the lock at the recommended height for seated users.
- The changing area has: standard showers with no step-free access.
- The showers have a fixed overhead shower head.
- The width of the shower door opening is 68cm.
- Toilet facilities include: a step-free standard toilet.
- The width of the toilet door opening is 71cm.
Sauna (Salt Room)
- This sauna is located The salt room is located within the spa, to the left of the reception desk.
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a high colour contrast.
- The width of the door opening is 68cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Steam Room
- This steam room is located The steam room is located within the spa, to the left of the reception desk.
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a high colour contrast.
- The width of the door opening is 67cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Sauna
- This sauna is located The sauna is located within the spa, to the left of the reception desk.
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a high colour contrast.
- The width of the door opening is 69cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Treatment Room (Turkish Bath)
- There is not step-free access into the room.
- There are 2 steps, which are unmarked, with no handrails.
- There is a manual door which opens outwards and has a colour contrast.
- The width of the door opening is 74cm.
- The room does have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is shiny.
- There is a fixed treatment table.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- There are 1 similar rooms available.
- The height of the Turkish bath table is 59cm.
Treatment Room (Massage)
- There is not step-free access into the room.
- There is 1 step, which are unmarked, with no handrails.
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 87cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- Some flooring is shiny.
- There is a fixed treatment table.
- There are stools available in the room.
- There is not a hearing assistance system in the room.
- There is background noise.
- Lighting levels are low in this area.
- There are 3 similar rooms available.
- There is stepped access into the shower cubicle.
Entrance (Facial Massage)
- The entrance to the area is located on the lower ground floor of Block 8.
- There is step-free level access at the entrance to the area.
- There is a manual door at the entrance, which open both ways.
- The width of the door opening is 82cm.
- The door has a low colour contrast.
Seating (Facial Massage)
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: chairs without armrests.
- The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard.
- Some flooring is shiny.
- There is background noise.
- Lighting levels are good in this seating area.
Treatment Room (Facial Massage)
- There is step-free level access into the room.
- There is a manual door which opens outwards and has a high colour contrast.
- The width of the door opening is 69cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- Some flooring is shiny.
- There is a height adjustable massage table.
- There are coffee tables available in the room.
- There is not a hearing assistance system in the room.
- There is background noise.
