Access Guide
Getting to
- The Vanilla Patisserie is located at the end of the resort grounds but can also be accessed via the ground floor of Block 8.
- The most accessible route has step-free level access and a lift.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is located on the ground floor of the main hotel building, within the lobby, please click here for more information (new tab).
Entrance
- The entrance to the café is located at the front of the building.
- There is step-free level access at the entrance to the café.
- There are automatic doors at the entrance, which are permanently open.
- The width of the door opening is 126cm.
- The doors have a high colour contrast.
- There is a second set of automatic doors at the entrance, which are permanently open.
- The width of the door opening is 130cm.
- The doors have a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
- There is also stepped or very steep ramped access available at this entrance if entering the café from behind the resort grounds.
Café
- The café has a counter where food and drink can be ordered, a self service counter and staff who can provide assistance.
- Menus are menu boards.
- Food served includes: desserts.
- Guests with food allergies can bring their own food.
- There is no hearing assistance system.
- There is background noise.
- None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- There is step-free level access around the area.
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- Lighting levels are good in this area.
Seating
- There is step-free level access into the seating area.
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: chairs with armrests and chairs without armrests.
- Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- There is background noise.
- Lighting levels are good in this seating area.
Entrance (External Seating Area)
- The entrance to the area is located to the right of the café counters.
- There is step-free level access at the entrance to the area.
- There is a manual door at the entrance, which are permanently open.
- The width of the door opening is 75cm.
- The door has a low colour contrast.
- There are multiple entrances like this throughout the café.