You are on Resort Information. Skip to the next section.

Resort Information

• This resort has the following facilities: rooms with some adaptations for disabled people, a toilet with some adaptations for disabled people, a shop, a spa, beach access, a playground, a sports court, a swimming pool, a splash park, a water park, a fitness suite and a sauna. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
• The resort has 662 rooms available. 3 of these rooms have adaptations for disabled people.
• Adjoining rooms are not available.
• There is step free access on the majority of paths around the resort. There is a bridge which leads over the Lagoon Pool from the reception building to the resort facilities. There are some slight and steep slopes in places around the resort which bypass steps. The resort is split into 3 areas; main, satellite and athletics. Getting between the areas involves a short walk along a quiet public road.
• There are 6 restaurants.
• There are 5 swimming pools (excluding room pools).
• There is a shop.
• The shop does not have step-free access.
• The shop has door widths over 75cm.
• The shop does not have room to manoeuvre (150cm x 150cm).
• Toilet and changing facilities available include: toilets with some adaptations for disabled people, step-free standard toilets, standard toilets and standard changing rooms.
• Toilet facilities with some adaptations for disabled people can be found within the main lobby, next to the main pool and between Mesogios Restaurant and Medussa Bar.
• There is a medication fridge at the reception.
• Guests cannot hire mobility equipment from the resort.
• Guests can hire mobility equipment locally.
• The resort has a list of local suppliers.
• Guests can use their own mobility scooter at the resort.
• We have been told that assistance dogs are not allowed in the Resort.
• This resort is not aware of the Sunflower Lanyard Scheme.
• WiFi is available throughout the resort.
• There is a Kids' Club operated by TUI, the resort and an independent operator. For more information, please contact TUI or the resort.

You are on Entrance. Skip to the next section.

Entrance

• The entrance to the resort is located at the front.
• There is step-free access via ramp at the entrance to the resort.
• The ramp is steep, between 75cm and 150cm wide, with no handrails.
• There are automatic doors at the entrance, which open by sliding.
• The width of the door opening is 129cm.
• The doors have a low colour contrast.

You are on Getting Around the Resort. Skip to the next section.

Getting Around the Resort

• There is step free access on the majority of paths around the resort. There is a bridge which leads over the Lagoon Pool from the reception building to the resort facilities. There are some slight and steep slopes in places around the resort which bypass steps. The resort is split into 3 areas main, satellite and athletics. To get between the areas involves a short walk around along a quiet public road.
• The paths around the resort are made from: concrete and block paving.
• There are bench seats along the pathways.
• All the paths are illuminated.
• There are buggies available for all guests, which are used to overcome the distance to the room.
• The buggies can be used by guests to get between the 3 areas.

You are on Getting Around the Building. Skip to the next section.

Getting Around the Building

• This building contains a main reception, a bar and a restaurant.
• The following areas have step-free level access: reception, restaurant and lounge bar.
• The flooring is shiny.
• The majority of walkway widths are over 180cm, with high colour contrast between the walls and floor.

You are on Reception. Skip to the next section.

Reception

• There is step-free level access to reception.
• Lighting levels are good at this reception.
• The reception desk is too high for a wheelchair user.
• There is hard flooring.
• The flooring is shiny.
• There are coffee tables and tables available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is background noise.

You are on Toilet with Adaptations for Disabled People (Lobby - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Lobby - Left Hand Transfer)

• There is step-free level access into the toilet.
• There is pictorial signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 86cm.
• The toilet door has a twist lock.
• The dimensions of the cubicle are 185cm x 265cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet as you look at it.
• The lateral transfer space is 112cm (from the side of the toilet pan to the wall).
• There is a push button flush in the centre of the cistern.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are at the recommended height: the toilet roll holder (between 80cm - 100cm).
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm) and towel dispenser (not between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the internal toilet door and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
• There is no emergency alarm.
• The toilet has a mirror.
• There is no shelf in the toilet.
• The cubicle has a waste bin without lid and a pedal bin.
• There are no coat hooks.

You are on Toilet (Lobby). Skip to the next section.

Toilet (Lobby)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 88cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.

You are on Toilet with Adaptations for Disabled People (Main Pool Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Main Pool Area - Right Hand Transfer)

• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 97cm.
• The toilet door has a key lock.
• The dimensions of the cubicle are 220cm x 290cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet as you look at it.
• The lateral transfer space is 170cm (from the side of the toilet pan to the wall).
• There is a push button flush on the wall above the cistern.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm) and towel dispenser (not between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the internal toilet door, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• There is no emergency alarm.
• The toilet has a mirror.
• There is no shelf in the toilet.
• The cubicle has a waste bin without lid and a pedal bin.
• There is one coat hook.
• The coat hooks for standing users are at the recommended height.
• The toilet has a wheel in shower.
• There is a baby change facility which is not at a recommended height (75cm).

You are on Toilet (Main Pool Area). Skip to the next section.

Toilet (Main Pool Area)

• The male and female standard toilets were surveyed.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 77cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.

You are on Toilet with Adaptations for Disabled People (between Mesogios Restaurant and Medussa Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (between Mesogios Restaurant and Medussa Bar - Right Hand Transfer)

• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The toilet door has a push pad lock.
• The dimensions of the cubicle are 215cm x 280cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet as you look at it, but it is obstructed.
• The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
• There is a push button flush on top of the cistern.
• There is a dropdown rail on both sides of the seat.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are at the recommended height: the toilet seat (48cm).
• The following fixtures are not at the recommended height: the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm) and towel dispenser (not between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the internal toilet door and both dropdown rails.
• The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
• There is no emergency alarm.
• The toilet has a mirror.
• There is no shelf in the toilet.
• The cubicle has a waste bin without lid and a pedal bin.
• There are no coat hooks.

You are on Toilet (between Mesogios Restaurant and Medussa Bar). Skip to the next section.

Toilet (between Mesogios Restaurant and Medussa Bar)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.
• There is a baby change facility which is not at a recommended height (75cm).

You are on Toilet (Main Pool - Near Building 5000). Skip to the next section.

Toilet (Main Pool - Near Building 5000)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 76cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.

You are on Parent and Baby Room / Breastfeeding Room (near Main Pool - Building 5000). Skip to the next section.

Parent and Baby Room / Breastfeeding Room (near Main Pool - Building 5000)

• There is step-free level access into the room.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 76cm.
• There is a baby change facility which is not at a recommended height (75cm).
• There is not a toilet in the parent and baby room.
• There is a small shower.

You are on Toilet with Adaptations for Disabled People (Karavi Restaurant - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Karavi Restaurant - Left Hand Transfer)

• There is not step-free access into the toilet.
• There is 1 step, which is unmarked, with no handrails.
• There is pictorial signage on or near the toilet door.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 98cm.
• The toilet door has a twist lock.
• The dimensions of the cubicle are 205cm x 225cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet as you look at it.
• The lateral transfer space is 105cm (from the side of the toilet pan to the wall).
• There is a push button flush in the centre of the cistern.
• The following grab rails are available: a vertical grab rail on the non-transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are at the recommended height: the toilet seat (48cm), the toilet roll holder (between 80cm - 100cm), the wash basin (between 72cm - 74cm), the soap dispenser (between 80cm - 100cm) and towel dispenser (between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• The following have a high colour contrast with their surroundings: the internal toilet door, the grab rail and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
• There is no emergency alarm.
• The toilet has no mirror.
• There is no shelf in the toilet.
• The cubicle has a waste bin without lid and a pedal bin.
• There are no coat hooks.

You are on Toilet (Karavi Restaurant). Skip to the next section.

Toilet (Karavi Restaurant)

• The male and female standard toilets were surveyed.
• There is not step-free access into the toilet.
• There is 1 step to access the toilet. These are unmarked, with no handrails.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 90cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.
• There is a baby change facility which is not at a recommended height (75cm).

You are on Toilet (Satellite Kids' Pool). Skip to the next section.

Toilet (Satellite Kids' Pool)

• The male and female standard toilets were surveyed.
• There is not step-free access into the toilet.
• There are 10+ steps to access the toilet. These are clearly marked, with a handrail on the left going down.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.

You are on Toilet (next to Satellite Pool, Atheni Restaurant and Piano Bar). Skip to the next section.

Toilet (next to Satellite Pool, Atheni Restaurant and Piano Bar)

• The male and female standard toilets were surveyed.
• There is not step-free access into the toilet.
• There are 5 steps to access the toilet. These are unmarked, with no handrails.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 66cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.

You are on Room Buildings. Skip to the next section.

Room Buildings

• The rooms are spread-out throughout the resort, in separate accommodation buildings.
• There is either step free level access or step free via a steep ramp to the rooms on the ground floor.
• In the majority of buildings there is stairs or a lift to access the rooms on floors 1 and 2.
• The rooms have a small lip at the entrance.

You are on Stairs (Room Buildings). Skip to the next section.

Stairs (Room Buildings)

• The floors which are accessible by stairs are 0, 1, 2.
• There are 15+ steps between floors with resting points (landings).
• The stairs are not clearly marked.
• The handrails vary depending on the building.

You are on Lift (Room Buildings). Skip to the next section.

Lift (Room Buildings)

• The floors that can be accessed from this lift are 0, 1, 2.
• This lift is a standard lift.
• Externally the lift has: a door with a high colour contrast to the surroundings and controls at a recommended height (between 90cm - 120cm).
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 85cm.
• The dimensions of the lift are 176cm x 200cm.
• There are other lifts which vary in size at the same location.
• Internally the lift has; a separate door to exit, controls at a recommended height (between 90cm - 120cm), Braille markings, tactile markings, buttons with a low colour contrast to the surroundings and a visual floor indicator.
• There are lifts located in the majority of the buildings, some of the lifts may vary from this lift - including having a mirror or be an older design.