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Hotel Best Tenerife - Wellness Spa Area

Hotel Best Tenerife

Access Guide

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Getting to (Wellness Spa)

Reception

  • Access to reception is via a steep ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • Lighting levels are good at this reception.
  • There is a reception desk suitable for a wheelchair user.
  • The reception does not have a hearing assistance system.
  • There is hard flooring.
  • There are armchairs available in this reception area.
  • There is not space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is background noise which varies depending on the time of day.

Changing Area

  • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
  • The male and female changing areas was surveyed, and available.
  • There is step-free level access into the area.
  • The door is manual, opens inwards and has a low colour contrast.
  • The width of the door opening is 68cm.
  • There is step-free level access around the area.
  • There is hard flooring.
  • The seating in the changing area includes: bench seats.
  • The changing area includes: lockers with the lock at the recommended height for seated users.
  • The changing area has: standard showers with no step-free access.
  • The showers have an adjustable, detachable shower head at a recommended height (between 105cm - 185cm).
  • The width of the shower door opening is 67cm.
  • Toilet facilities include: step-free standard toilets.
  • The width of the toilet door opening is 67cm.

Entrance (Spa Facilities)

  • The entrance to the spa is located next to the reception area.
  • There is step-free access via ramp at the entrance to the spa.
  • The ramp is slight, between 75cm and 150cm wide, with no handrails.
  • There is a manual door at the entrance, which opens away from you.
  • The width of the door opening is 107cm.
  • The door has a low colour contrast.

Swimming Pool (Indoor)

  • This is an indoor swimming pool.
  • Access into the water is via steps.
  • There are 8 steps with a central handrail.
  • There is step-free level access around the whole pool.
  • The pool is not staffed and does not have a lifeguard.
  • Seating around the pool includes: chairs without armrests.
  • The flooring is hard.

Sauna

  • This sauna is located next to the indoor pool.
  • There is not step-free access into the room.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, opens outwards and has a low colour contrast.
  • The width of the door opening is 70cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

Steam Room

  • This steam room is located next to the pool.
  • There is not step-free access into the room.
  • There is 1 step, which are unmarked, with no handrails.
  • The door is manual, opens outwards and has a low colour contrast.
  • The width of the door opening is 70cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

Treatment Room

  • There is step-free level access into the room.
  • There is a manual door which opens inwards and has a low colour contrast.
  • The width of the door opening is 77cm.
  • The room does not have an unobstructed turning space (150cm x 150cm).
  • There is hard flooring.
  • There is a height adjustable treatment table.
  • There is not a hearing assistance system in the room.
  • There is background noise which varies depending on the time of day.