Access Guide

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Getting to (Spa)

The Spa is located on level 0. Access from the hotel foyer is via the standard lift up to level 1. As you exit the lift, turn right and use the platform lift to overcome the steps. Enter the outdoor pool area via the steep ramp and continue ahead to the pool bar area where there is a standard lift. Take the lift down to level 0. As you exit the lift, the entrance to the spa is ahead.
The most accessible route has a lift, a platform lift, a very steep ramp/slope, automatic doors and a manual door.
To view information about this lift click here (new tab).
The nearest toilet with adaptations for disabled people is located in the outdoor pool area, please click here for more information (new tab).

The lift is located next to the pool bar.
The floors that can be accessed from this lift are 0 and 1.
This lift is a standard lift.
Externally the lift has: a door with a high colour contrast to the surroundings, buttons with a low colour contrast to the surroundings and controls at a recommended height (between 90cm - 120cm).
The lift does have a recommended turning space (150cm x 150cm) in front of it.
The lift door opening width is 90cm.
The dimensions of the lift are 140cm x 145cm.
Internally the lift has; a separate door to exit, controls at a recommended height (between 90cm - 120cm), Braille markings, tactile markings and a visual floor indicator.

There is step-free level access to reception.
Lighting levels are good at this reception.
There is a reception desk suitable for a wheelchair user.
The reception does not have a hearing assistance system.
There is hard flooring.
The flooring is not shiny or patterned.
There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is background noise which varies depending on the time of day.

This sauna is located ahead from the spa entrance.
There is step-free level access into the room.
The door is manual, opens outwards and has a low colour contrast.
The width of the door opening is 76cm.
There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
The height of the bench seating is 45cm. There are two showers next to the Sauna. The gap to access the showers are 69cm. The sauna is open from 3pm to 6pm, Monday to Sunday.

This steam room is located to the left from the spa entrance.
There is step-free level access into the room.
The door is manual, opens outwards and has a low colour contrast.
The width of the door opening is 76cm.
There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
The height of the bench seating is 46cm. The steam room is open from 3pm to 6pm, Monday to Sunday.

There is step-free level access into the room.
There is a manual door which opens inwards and has a high colour contrast.
The width of the door opening is 78cm.
The room does not have an unobstructed turning space (150cm x 150cm).
There is hard flooring.
The flooring is not shiny or patterned.
There is a height adjustable massage table.
There are chairs with armrests available in the room.
There is not a hearing assistance system in the room.
There is background noise which varies depending on the time of day.
The width of the gap to access the shower is 100cm. There is a charge for a massage and an appointment needs to be made at either the hotel reception or the spa reception.

The male and female standard toilets were surveyed.
There is step-free level access into the toilet.
The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the toilet door opening is 78cm.
The wash basin tap type is lever mixer.