Access Guide
Resort Information
- The beach-front resort is located in Fuengirola on the Costa del Sol, southern Spain.
- The resort is mostly step-free via level pathways and slight ramps.
- This resort has the following facilities: a swimming pool and a restaurant.
- The resort has 241 rooms available. 3 of these rooms have adaptations for disabled people.
- Rooms with some adaptations for disabled people, with adjoining rooms, are available.
- There are 2 restaurants.
- There is 1 swimming pool (excluding room pools).
- Toilet and changing facilities available include: toilets with some adaptations for disabled people and step-free standard toilets.
- Toilet facilities with some adaptations for disabled people can be found in the reception lobby and on the first floor near the restaurant.
- Standard toilet facilities can be found in the reception lobby, on the first floor near the restaurant, next to the pool, in the shop gallery and next to the gym.
- The resort has the following available: a pool hoist.
- There is a medication fridge available on request.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Guests can store and charge their mobility scooters in their room or in the luggage room.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are not available in the resort.
- Water bowls for assistance dogs are available.
- Guests can bring food for assistance dogs which can be stored in their rooms.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
- After alighting the TUI coach, there is a kerb to access the main entrance, however, there is a crossing with a ramped kerb approximately 100 metres along the pathway.
On-site Facilities
- This resort has the following available; a nightclub, a gym, a sauna and treatment rooms. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- There are facilities for the following sports available at this resort: table tennis, petanque and yoga.
- Activities available at this resort include: pool, and darts.
- The following areas have step-free level access: There is step-free level access to the standard toilets, toilets with adaptations for disabled people, lift and the entertainment area.
- The following areas have step-free access via lift: There is step-free access via lift to the guest rooms on floors 1-15, the restaurant, the gym, the pool, the activities and the beach.
- The following areas have step-free access via slight ramps or slopes: There is step-free access via ramps at the main entrance doors, on the route to the pool and to access the beach.
- The following areas have step-free access via steep or very steep ramps or slopes: There is a steep ramp to access the sand on the beach.
- After alighting the TUI coach, there is a kerb to access the main entrance, however, there is a crossing with a ramped kerb approximately 100 metres along the pathway.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free access via ramp at the entrance to the resort.
- The ramp is slight, over 150cm wide, with no handrails.
- There is 1 step, which are unmarked, with no handrails.
- There are manual doors at the entrance, which open away from you.
- The width of the door opening is 180cm.
- There is a second set of automatic doors at the entrance, which open by sliding.
- The width of the door opening is 192cm.
- There is also a set of revolving doors at the main entrance.
Reception
- There is step-free level access to reception.
- There is a reception desk at a suitable height for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
Getting Around the Building
- This building contains a main reception, restaurants and a gym.
- The building has multiple floors which can be accessed via stairs and lift.
- There is step-free level access to the standard toilets, toilets with adaptations for disabled people, lift and the entertainment area.
There is step-free access via lift to the guest rooms on floors 1-15, the restaurant, the gym, the pool, the activities and the beach. - There is step-free access via ramps at the main entrance doors, on the route to the pool and to access the beach.
- There is a steep ramp to access the sand on the beach.
- The floors that can be accessed from the lift are 0 to 15.
- The lift door opening width is 80cm.
- The dimensions of the lift are 92cm x 210cm.
Toilet with Adaptations for Disabled People (Reception Area - Left Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial signage on or near the toilet door.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The toilet door has a twist lock.
- The dimensions of the cubicle are 197cm x 193cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
- There is a lever flush on the wall above the cistern.
- There is a dropdown rail on the transfer side.
- Grab rails in the toilet include: a horizontal grab rail on the non transfer side.
- Fixtures within the toilet include: a toilet roll holder, a towel dispenser, a wash basin and a soap dispenser.
- The toilet has a mirror.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
Toilet
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The door to the standard toilets is 70cm wide. The width of the cubicle doors is 61cm.