Access Guide
Getting to (Mivida Spa)
- Mivida Spa is located on the lower level of the resort, close to Aqua Blue.
- The most accessible route has step-free level access.
- The nearest toilet with adaptations for disabled people is within Circle Lounge, off the main building lobby, please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is within Circle Lounge, off the main building lobby, please click here for more information (new tab).
Entrance
- The entrance to the spa is located at the front of the building.
- There is step-free access via ramp at the entrance to the spa.
- The ramp is steep, between 75cm and 150cm wide, with no handrails.
- There are manual doors at the entrance, which open towards you.
- The width of the door opening is 73cm.
- The doors have a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
Reception
- There is step-free level access to reception.
- The reception has windows which may affect the ability of someone to lip read.
- Lighting levels are good at this reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is shiny.
- There are coffee tables and armchairs available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is background noise.
Changing Area (Male)
- The facilities available within the changing area include; standard showers and standard toilets.
- The male changing area was surveyed, and there are also female changing areas available.
- There is step-free level access into the area.
- The door is manual, opens inwards and has a high colour contrast.
- The width of the door opening is 75cm.
- There is step-free level access around the area.
- There is hard flooring.
- The flooring is not shiny or patterned.
- The changing area includes: lockers with the lock at the recommended height for seated users.
- The changing area has: a standard shower with no step-free access.
- The showers have an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- The width of the shower door opening is 75cm.
- Toilet facilities include: step-free standard toilets.
- The width of the toilet door opening is 65cm.
Changing Area (Female)
- The facilities available within the changing area include; standard showers and standard toilets.
- The female changing area was surveyed, and there are also male changing areas available.
- There is step-free level access into the area.
- The door is manual, opens inwards and has a high colour contrast.
- The width of the door opening is 75cm.
- There is step-free level access around the area.
- There is hard flooring.
- The flooring is not shiny or patterned.
- The changing area includes: lockers with the lock at the recommended height for seated users.
- The changing area has: a standard shower with no step-free access.
- The showers have an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- The width of the shower door opening is 75cm.
- Toilet facilities include: step-free standard toilets.
- The width of the toilet door opening is 65cm.
Entrance (Wet Area)
- The entrance to the swimming pool is located on the ground floor to the right as you enter, at the end of the corridor.
- There is step-free level access at the entrance to the swimming pool.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 70cm.
- The door has a high colour contrast.
Steam Room
- This steam room is located on the ground floor of the spa, within the wet area.
- There is step-free level access into the room.
- The door is manual, opens both ways and has a low colour contrast.
- The width of the door opening is 84cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Sauna
- This sauna is located on the ground floor of the spa, within the wet area.
- There is not step-free access into the room.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens outwards and has a high colour contrast.
- The width of the door opening is 59cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Swimming Pool
- This is an indoor relaxation pool.
- Access into the water is via steps.
- There are 7 steps with a handrail on the left going down.
- There is step-free level access around the whole pool.
- The pool is staffed at all times.
- Seating around the pool includes: sun loungers and bench seats.
- Additional facilities include: a hot tub and poolside showers.
- The flooring is hard.
- There is not step-free access to the poolside showers.
- The hot tub can only be accessed by dropping into the water from the side.
Treatment Room (Double Room 1 - Couples Massage - Ground Floor)
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 64cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a height adjustable massage table.
- There is not a hearing assistance system in the room.
- There is background noise.
- Lighting levels are low in this area.
- There are 12 similar rooms available.
Treatment Room (Double Room 2 - Peeling Room - Ground Floor)
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 84cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a fixed treatment table.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- Lighting levels are low in this area.
- There are 3 similar rooms available.
- There are 2 additional Peeling Rooms located upstairs.
Stairs
- The floors which are accessible by stairs are Ground and First.
- There are 15+ steps between floors with resting points (landings).
- The stairs are not clearly marked and have handrails on both sides.
Treatment Room (Thai Massage - First Floor)
- There is not step-free access into the room.
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 75cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is not a hearing assistance system in the room.
- There is background noise.
- Lighting levels are low in this area.
- There is an additional Thai Massage area situated on the first floor balcony.
Treatment Room (Turkish Hammam - First Floor)
- There is not step-free access into the room.
- There is a manual door which opens outwards and has a medium colour contrast.
- The width of the door opening is 84cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a fixed treatment table.
- There is not a hearing assistance system in the room.
- There is background noise.
- There are 1 similar rooms available.
