Access Guide
Getting to (Buffet Restaurant)
- The buffet restaurant is located on level 1 of Building 1 (Casa Madrid), to the left as you exit the main lifts.
- The most accessible route has step-free level access and a lift.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Level 3 - Outside Buffet Restaurant - Male - Left Hand Transfer), please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Level 3 - Outside Buffet Restaurant - Female - Right Hand Transfer - Large), please click here for more information (new tab).
Entrance (Buffet Restaurant)
- The entrance to the restaurant is located on level 3 of Building 1 (Casa Madrid).
- The entrance to the restaurant is accessed by lift.
- Access to the restaurant is via lift, for more information see the lift section of the Lift (Main Lift - Building 1 - Casa Madrid - Lift 1 and 2) Access Guide (new tab).
- There is step-free level access at the entrance to the restaurant.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 154cm.
- The doors have a high colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant (Buffet Restaurant)
- The restaurant has buffet counters, self service counters, table service (on request only) and staff who can provide assistance.
- Menus are menu boards and displayed on the counter.
- Food served includes: buffet food, desserts and varies daily.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- Guests with food allergies can bring their own food.
- The following are available: a portable card machine for payment and room charge.
- There is no hearing assistance system.
- There is background noise which varies, depending on the time of day.
- All of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- Lighting levels are good in this area.
- There is step-free level access around the area.
Seating (Buffet Restaurant)
- There is step-free level access into the seating area.
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: bench seats, chairs with armrests and chairs without armrests.
- The seating area has: a priority table.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- Some flooring is shiny and patterned.
- The flooring outside is hard.
- There is background noise which varies, depending on the time of day.
- Lighting levels are good in this seating area.
- There are manual bi-fold doors which are permanently held open between the indoor and outdoor seating areas. They have an opening width of 177cm and a low colour contrast.