Access Guide
Getting to (Teralava Spa - Building 2)
- Teralava Spa is located at the front of Building 2, on level 3.
- The most accessible route has step-free level access, a lift and a door permanently held open.
- To view information about this lift click here (new tab).
Entrance (Teralava Spa - Building 2)
- The entrance to the spa is located at the front of Building 2, on level 3, next to lift 4.
- The entrance to the spa is accessed by lift.
- Access to the spa is via lift, for more information see the lift section of the Lift (Building 2 - Casa Barcelona/Casa Tarragona - Lift 4) Access Guide (new tab).
- There is step-free level access at the entrance to the spa.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 87cm.
- The doors have a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
- One leaf of the double doors is locked shut.
Reception (Teralava Spa - Building 2)
- There is step-free level access to reception.
- The reception has windows and glazed screens which may affect the ability of someone to lip read.
- Lighting levels are good at this reception.
- There is a reception desk suitable for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is shiny.
- There are chairs with armrests available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the reception area.
- There is no (or very little) background noise.
Treatment Room (Teralava Spa - Building 2 - Room 2)
- There is step-free level access into the room.
- There is a manual door which permanently held open and has a low colour contrast.
- The width of the door opening is 107cm.
- The room does have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is shiny.
- There is a height adjustable treatment table.
- There are stools and chairs without armrests available in the room.
- There is not a hearing assistance system in the room.
- There is background noise.
- There are 4 similar rooms available.
Getting to (Gym - Centro de Fitness - Building 3)
- The Gym (Centro de Fitness) is located on level 1 in Building 3.
- The most accessible route has a lift, a steep ramp/slope and an open entrance with no doors.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Level 3 - Outside Buffet Restaurant - Male - Left Hand Transfer), please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Level 3 - Outside Buffet Restaurant - Female - Right Hand Transfer - Large), please click here for more information (new tab).
Gym (Centro de Fitness - Building 3)
- There is step-free level access into the gym.
- The door is manual, opens inwards and has a high colour contrast.
- The width of the door opening is 85cm.
- The gym is staffed at specific times.
- There is no emergency alarm.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
- The gym has tables which are accessible to wheelchair users, chairs with armrests, chairs without armrests and coffee tables.
- There is no (or very little) background noise.
- The gym does not have a hearing assistance system.
Toilet with Adaptations for Disabled People (Teralava Spa - Building 2 - Male - Left Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the toilet door.
- The toilet door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 101cm.
- The toilet door has a locking handle.
- The dimensions of the cubicle are 164cm x 335cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 102cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the cistern.
- The following grab rails are available: a horizontal grab rail on the non-transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
- The following fixtures are at the recommended height: the toilet seat (48cm) and the toilet roll holder (between 80cm - 100cm).
- The following fixtures are not at the recommended height: the wash basin (not between 72cm - 74cm), the soap dispenser (not between 80cm - 100cm) and towel dispenser (not between 80cm - 100cm).
- The wash basin tap type is lever mixer.
- The following have a high colour contrast with their surroundings: the grab rail and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the internal toilet door, the floor and the toilet seat.
- There is a push button emergency alarm.
- The toilet has a mirror which has been angled for ease of use.
- There is no shelf in the toilet.
- The cubicle has a waste bin without lid and a pedal bin.
- There are no coat hooks.
- This facility contains 2 push-button emergency alarms at heights of 40cm and 95cm from the floor.
The light is kept switched off. The light switch is at a height of 103cm.
Toilet with Adaptations for Disabled People (Teralava Spa - Building 2 - Female - Right Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the toilet door.
- The toilet door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 103cm.
- The toilet door has a locking handle.
- The dimensions of the cubicle are 165cm x 307cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 104cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the cistern.
- The following grab rails are available: a horizontal grab rail on the non-transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
- The following fixtures are at the recommended height: the toilet seat (48cm), the toilet roll holder (between 80cm - 100cm) and the soap dispenser (between 80cm - 100cm).
- The following fixtures are not at the recommended height: the wash basin (not between 72cm - 74cm) and towel dispenser (not between 80cm - 100cm).
- The wash basin tap type is lever mixer.
- The following have a high colour contrast with their surroundings: the grab rail and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the internal toilet door, the floor and the toilet seat.
- There is a push button emergency alarm.
- The toilet has a mirror which has been angled for ease of use.
- There is no shelf in the toilet.
- The cubicle has a waste bin without lid and a pedal bin.
- There are no coat hooks.
- This facility contains 2 push-button emergency alarms at heights of 40cm and 95cm from the floor.
The light is kept switched off. The light switch is at a height of 103cm.