Access Guide

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Getting to (Cabana Bar and Bites)

The café is in the grounds of the resort, in the main pool area.
There is a slight ramp leading to the café from the main pool and clusters C1, C2, C9, C10, C15 and C19.
There is a steep ramp leading to the café from the rest of the resort.
The most accessible route has a slight ramp/slope.
The nearest toilet with adaptations for disabled people is on level -1 of the main resort building, please click here for more information (new tab).

There is step-free level access into the café area.
The café has staff who can provide assistance and a counter where food and drink can be ordered.
Menus are displayed on the counter.
Food served includes: sandwiches and snacks.
The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
The following are available: drinking straws, takeaway cups, a portable card machine for payment and room charge.
There is no hearing assistance system.
There is background noise.
None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
There is step-free level access around the area.
The flooring outside is hard.
Lighting levels are good in this area.

There is step-free level access into the seating area.
There is step-free level access around the area.
There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
The seating includes: chairs with armrests and high stools.
Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
The flooring outside is hard.
There is background noise.
Lighting levels are good in this seating area.

The female toilet was surveyed.
There is also a male toilet in the same location.
There is not step-free access into the toilet.
The ramp is very steep between 75cm and 150cm wide, with no handrails.
There is 1 step to access the toilet. This is unmarked, with no handrails.
The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the toilet door opening is 75cm.
The width of the door into the toilet cubicle is not over 75cm.
The wash basin tap type is lever mixer.
There is a very steep ramp to reach the toilets from the pools and Cabana Bar and Bites.