Access Guide
Getting to (Splash Park)
- The splash park is in the grounds at the front right of the resort.
- The most accessible route has step-free level access.
- The nearest toilet with adaptations for disabled people is in the lobby on the ground floor of the main resort building, please click here for more information (new tab).
Entrance
- The entrance to the splash park is located in the grounds at the front right of the resort.
- There is step-free level access at the entrance to the splash park.
- There is a gate at the entrance, which opens towards you.
- The width of the door opening is 101cm.
- The gate has a medium colour contrast.
Splash Park
- This is an outdoor splash park with waterslides.
- Access into the water is via steps.
- There is 1 step with no handrails.
- No slides have step-free access.
- There is step-free access around the whole splash park.
- The area has a lifeguard on duty at all times.
- Seating in the area includes: chairs without armrests and sun loungers.
- Additional facilities include: a children's pool and poolside showers.
- The flooring is hard.
- There is step-free level access to the poolside showers.
Seating (Thea's Coffee Shop and Splash Park)
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: chairs without armrests.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring outside is hard.
- There is background noise which varies, depending on the time of day.
- Lighting levels in this seating area are low in the evening.
Entrance (Thea's Coffee Shop)
- The entrance to the café is located in the Splash Park.
- There is step-free access via ramp at the entrance to the café.
- The ramp is steep, between 75cm and 150cm wide, with no handrails.
- There is an automatic door at the entrance, which opens by sliding.
- The width of the door opening is 91cm.
- The door has a high colour contrast.
Café (Thea's Coffee Shop)
- The café has a counter where food and drink can be ordered and staff who can provide assistance.
- Menus are displayed on the counter.
- Food served includes: desserts and sandwiches and snacks.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, a portable card machine for payment and room charge.
- There is no hearing assistance system.
- There is no (or very little) background noise.
- All of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
- There is step-free level access around the area.
- The flooring inside is hard and low pile carpet.
- Some flooring is shiny.
- Lighting levels are good in this area.
Seating (Thea's Coffee Shop)
- There is step-free level access around the area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: high stools.
- The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard and low pile carpet.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Lighting levels are good in this seating area.
Toilet (Thea's Coffee Shop and Splash Park)
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The wash basin tap type is lever mixer.
- There is a baby change facility which is not at a recommended height (75cm).