Access Guide
Getting to (Spa and Wellness Centre)
- The Spa and Wellness Centre is located in the basement of the main hotel building.
- The most accessible route has a lift and a slight ramp/slope.
- The nearest toilet with adaptations for disabled people is in the Artemis Restaurant, please click here for more information (new tab).
Entrance
- The entrance to the spa is located in the basement of the main building.
- The entrance to the spa is accessed by lift.
- There is step-free access via ramp at the entrance to the spa.
- The ramp is slight, over 150cm wide, with no handrails.
- There is an automatic door at the entrance, which opens by sliding.
- The width of the door opening is 108cm.
- The door has a low colour contrast.
Reception
- There is step-free level access to reception.
- The reception has windows which may affect the ability of someone to lip read.
- Lighting levels are low at this reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is not shiny or patterned.
- There are coffee tables and chairs with armrests available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is no (or very little) background noise.
Ramp or Slope (Left of Reception)
- There is a ramp with a slight gradient.
- The ramp does not have handrails.
- Lighting levels are low in this area.
Ramp or Slope (Right of Reception)
- There is a ramp with a slight gradient.
- The ramp does not have handrails.
Entrance (to Pool)
- The entrance to the swimming pool is located to the right after entering the spa.
- There is step-free level access at the entrance to the swimming pool.
- There is an automatic door at the entrance, which open by sliding.
- The door is activated by a push pad which is not at a suitable height (between 75cm - 100cm).
- The width of the door opening is 114cm.
- The door has a low colour contrast.
Swimming Pool
- This is an indoor relaxation pool.
- Access into the water is via steps.
- There are 8 steps .
- There is step-free level access around some of the pool.
- There is a raised area which has stepped access.
- The pool is not staffed and does not have a lifeguard.
- Seating around the pool includes: sun loungers.
- Additional facilities include: a jacuzzi.
- The flooring is hard.
Treatment Room
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a low colour contrast.
- The width of the door opening is 76cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- The flooring is not shiny or patterned.
- There is a height adjustable treatment table.
- There are stools and chairs without armrests available in the room.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- Lighting levels are low in this area.
- There are 5 similar rooms available.
Steps (to Sauna and Steam Room Area)
- There are 8 steps.
- The steps are not clearly marked with no handrails.
Sauna
- This sauna is located down to the left after passing the indoor pool.
- There is not step-free access into the room.
- There are 8 steps, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a low colour contrast.
- The width of the door opening is 81cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are showers available just outside the sauna.
Steam Room
- This steam room is located down on the left after passing the outdoor pool.
- There is not step-free access into the room.
- There are 8 steps, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a low colour contrast.
- The width of the door opening is 80cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are showers available just outside the steam room.
Toilet
- The shared standard toilet was surveyed.
- There is step-free level access into the toilet.
- The toilet door is manual, and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 66cm.
- The width of the door into the toilet cubicle is not over 75cm.
- The wash basin tap type is sensor.