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Resort Information

• The Premier le Reve hotel is on the shores of the Red Sea, 21 miles south of Hurghada.
• This resort has the following facilities: rooms with some adaptations for disabled people, a toilet with some adaptations for disabled people, shops, a spa, beach access, a gym, a swimming pool, a fitness suite and a sauna. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
• The resort has 397 rooms available. 2 of these rooms have adaptations for disabled people.
• Standard rooms with adjoining rooms are available.
• The resort is mostly level, however the main pool is set a little higher with a small number of steps and short steep ramps to access it. Also there are steps and ramps just after exiting the main hotel building. All steps can be bypassed.
• There are 7 restaurants.
• There are 6 swimming pools (excluding room pools).
• There are shops.
• All shops have step-free access.
• Some of the shops have door widths over 75cm.
• Some of the shops have room to manoeuvre (150cm x 150cm).
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people and standard toilets.
• Toilet facilities with some adaptations for disabled people can be found to the left of main reception.
• Standard toilet facilities can be found to the left of main reception, on level 4 next to the entrance to the Long Bar, in the Skypool indoor pool, next to the Miyako Japanese Restaurant and to the left of the Ossiano Mediterranean Restaurant.
• The resort has the following available: bath mats.
• There is a medication fridge at the reception.
• Guests can hire mobility equipment from the resort.
• Guests can use their own mobility scooter at the resort.
• Mobility Scooters and be stored and charged in rooms and room corridors.
• We have been told that assistance dogs are not allowed in the resort.
• This resort is not aware of the Sunflower Lanyard Scheme.
• There is not a Safe/Quiet Place available in the resort.
• WiFi is available throughout the resort.
• Wheelchairs are available to use at the resort.

You are on Entrance. Skip to the next section.

Entrance

• The entrance to the resort is located at the front of the main building.
• There is step-free access via ramp at the entrance to the resort.
• The ramp is steep, over 150cm wide, with no handrails.
• There are 10+ steps, which are unmarked, with no handrails.
• The ramp overcomes the steps.
• There are automatic doors at the entrance, which open by sliding.
• The width of the door opening is 125cm.
• The doors have a low colour contrast.
• A member of resort staff is available for assistance at this entrance.
• There is a 70cm wide security scanner to pass through before reaching the main entrance.

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Reception

• There is step-free level access to reception.
• Lighting levels are good at this reception.
• There is a reception desk with a lowered area which is too high for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There are coffee tables, sofas, stools and a mixture of chairs with and without armrests available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is background noise which varies depending on the time of day.

You are on Counter (Guest Relations). Skip to the next section.

Counter (Guest Relations)

• There is step-free level access to the counter.
• The counter has televisions which may affect the ability of someone to lip read.
• Lighting levels are good at this counter.
• There is a counter suitable for a wheelchair user.
• The counter does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There are chairs with armrests available in the counter area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is background noise which varies depending on the time of day.

You are on Counter (Activities). Skip to the next section.

Counter (Activities)

• There is step-free level access to the counter.
• The counter has televisions which may affect the ability of someone to lip read.
• Lighting levels are good at this counter.
• There is a counter suitable for a wheelchair user.
• The counter does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is background noise which varies depending on the time of day.

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Getting Around the Building

• This building contains a main reception, shops, bars, restaurants, an indoor pool and a gym.
• The building has multiple floors which can be accessed via stairs and lift.
• The following areas have step-free level access: hotel lobby and reception,.
• The following areas have step-free access via steep or very steep ramps or slopes: on the ground floor near to the exits to the outdoor pool area and on level 1 giving access to rooms 2221 to 2227.
• There is hard flooring and low pile carpet.
• Some flooring is shiny and patterned.
• The majority of walkway widths are over 180cm, with low colour contrast between the walls and floor.

You are on Getting Around the Resort. Skip to the next section.

Getting Around the Resort

• The resort is mostly level, however the main pool is set a little higher with a small number of steps and short steep ramps to access it. Also there are steps and ramps just after exiting the main hotel building. All steps can be bypassed.
• The paths around the resort are made from: stone and block paving.
• There are bench seats along the pathways.
• All the paths are illuminated.

You are on Stairs (Opposite Main Reception). Skip to the next section.

Stairs (Opposite Main Reception)

• The floors which are accessible by stairs are G, 1, 2, 3, 4.
• There are 15+ steps between floors .
• The stairs are not clearly marked and have a handrail on the right going up.

You are on Stairs (Right of Main Reception). Skip to the next section.

Stairs (Right of Main Reception)

• The floors which are accessible by stairs are G, 1, 2, 3, 4.
• There are 15+ steps between floors with resting points (landings).
• The stairs are not clearly marked and have a handrail on the left going up.

You are on Lift (Opposite Main Reception). Skip to the next section.

Lift (Opposite Main Reception)

• The lift is located opposite main reception.
• The floors that can be accessed from this lift are G, 1, 2, 3, 4.
• This lift is a standard lift.
• Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a high colour contrast to the surroundings, controls that are not at a recommended height (between 90cm - 120cm) and tactile markings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 80cm.
• The dimensions of the lift are 140cm x 110cm.
• There are other lifts which are similar in size at the same location.
• Internally the lift has; controls that are not at a recommended height (between 90cm - 120cm), tactile markings, buttons with a high colour contrast to the surroundings and a visual floor indicator.

You are on Lift (Right of Main Reception). Skip to the next section.

Lift (Right of Main Reception)

• The lift is located to the right of main reception.
• The floors that can be accessed from this lift are G, 1, 2, 3, 4.
• This lift is a standard lift.
• Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a high colour contrast to the surroundings, controls that are not at a recommended height (between 90cm - 120cm) and tactile markings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 80cm.
• The dimensions of the lift are 134cm x 108cm.
• There are other lifts which are similar in size at the same location.
• Internally the lift has; a mirror to aid reversing, controls that are not at a recommended height (between 90cm - 120cm), tactile markings, buttons with a high colour contrast to the surroundings and a visual floor indicator.

You are on Entrance (Left of Outdoor Pool Area). Skip to the next section.

Entrance (Left of Outdoor Pool Area)

• The entrance to the building is located on the far left as you face towards the beach.
• There is step-free access via ramp at the entrance to the building.
• The ramp is steep, between 75cm and 150cm wide, with no handrails.
• There is a manual door at the entrance, which opens towards you.
• The width of the door opening is 102cm.

You are on Lift (Inside Entrance at left of Outdoor Pool Area). Skip to the next section.

Lift (Inside Entrance at left of Outdoor Pool Area)

• The lift is located next to the entrance at the left of the outdoor pool area.
• The floors that can be accessed from this lift are G, 1, 2, 3, 4.
• This lift is a standard lift.
• Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a high colour contrast to the surroundings, controls that are not at a recommended height (between 90cm - 120cm) and tactile markings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 80cm.
• The dimensions of the lift are 140cm x 135cm.
• Internally the lift has; controls that are not at a recommended height (between 90cm - 120cm), tactile markings, buttons with a high colour contrast to the surroundings and a visual floor indicator.
• There is another similar lift serving the same area of the hotel.

You are on Stairs (Inside Entrance at left of Outdoor Pool Area). Skip to the next section.

Stairs (Inside Entrance at left of Outdoor Pool Area)

• The floors which are accessible by stairs are G, 1, 2, 3, 4.
• There are 15+ steps between floors with resting points (landings).
• The stairs are not clearly marked and have a handrail on the left going up.
• There is another similar staircase serving the same area of the hotel.

You are on Entrance (Right of Outdoor Pool Area). Skip to the next section.

Entrance (Right of Outdoor Pool Area)

• The entrance to the building is located on the right as you face towards the beach.
• There is step-free access via ramp at the entrance to the building.
• The ramp is steep, between 75cm and 150cm wide, with no handrails.
• There is a manual door at the entrance, which open towards you.
• The width of the door opening is 83cm.
• The door has a low colour contrast.

You are on Lift (Inside Entrance at Right of Outdoor Pool Area). Skip to the next section.

Lift (Inside Entrance at Right of Outdoor Pool Area)

• The lift is located just inside the entrance at the right of the outdoor pool area.
• The floors that can be accessed from this lift are G, 1, 2, 3, 4.
• This lift is a standard lift.
• Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a high colour contrast to the surroundings, controls that are not at a recommended height (between 90cm - 120cm) and tactile markings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 80cm.
• The dimensions of the lift are 140cm x 135cm.
• Internally the lift has; controls that are not at a recommended height (between 90cm - 120cm), tactile markings, buttons with a high colour contrast to the surroundings and a visual floor indicator.
• There is another similar lift serving the same area of the hotel.

You are on Stairs (Inside Entrance to Right of Outdoor Pool Area). Skip to the next section.

Stairs (Inside Entrance to Right of Outdoor Pool Area)

• The floors which are accessible by stairs are G, 1, 2, 3, 4.
• There are 15+ steps between floors with resting points (landings).
• The stairs are not clearly marked and have a handrail on the right going up.
• There is another similar lift serving the same area of the hotel.

You are on Ramp or Slope and Steps (Level 1 to Rooms 2221 to 2227). Skip to the next section.

Ramp or Slope and Steps (Level 1 to Rooms 2221 to 2227)

• There is a ramp with a steep gradient and a width between 75cm and 150cm.
• The ramp has a handrail on the right going up.
• There are 6 steps.
• The steps are not clearly marked.
• The steps have a handrail on the right going up.
• The ramp overcomes the steps.

You are on Ramp or Slope and Steps (Ground Floor - next to Spa). Skip to the next section.

Ramp or Slope and Steps (Ground Floor - next to Spa)

• There is a ramp with a steep gradient and a width between 75cm and 150cm.
• The ramp has a handrail on the right going up.
• There are 3 steps.
• The steps are not clearly marked.
• The steps have a handrail on the left going up.
• The ramp overcomes the steps.

You are on Ramp or Slope and Steps (Ground floor - Other Side from Spa). Skip to the next section.

Ramp or Slope and Steps (Ground floor - Other Side from Spa)

• There is a ramp with a steep gradient and a width between 75cm and 150cm.
• The ramp has a handrail on the right going up.
• There are 3 steps.
• The steps are not clearly marked.
• The steps have a handrail on the left going up.
• The ramp overcomes the steps.

You are on Toilet with Adaptations for Disabled People (Left of Main Reception - Male - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Left of Main Reception - Male - Left Hand Transfer)

• There is step-free level access into the toilet.
• There is pictorial signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 99cm.
• The toilet door has a twist lock.
• The dimensions of the cubicle are 167cm x 156cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet as you look at it, but it is obstructed.
• The lateral transfer space is 69cm (from the side of the toilet pan to the wall).
• There is a push button flush on top of the cistern.
• There is a dropdown rail on the transfer side.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser and towel dispenser.
• The following fixtures are at the recommended height: the wash basin (between 72cm - 74cm) and the soap dispenser (between 80cm - 100cm).
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm) and towel dispenser (not between 80cm - 100cm).
• The wash basin tap type is lever mixer.
• Lighting levels are low in the cubicle.
• The following have a high colour contrast with their surroundings: the internal toilet door and both dropdown rails.
• The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
• There is no emergency alarm.
• The toilet has no mirror.
• There is no shelf in the toilet.
• The cubicle has a pedal bin.
• There is one coat hook.
• The coat hooks for seated users are at the recommended height.
• The toilet with adaptions for disabled people is within the standard male toilets. The entrance door is 95cm wide. There is a dropdown rail to the left of the wash basin.

You are on Toilet with Adaptations for Disabled People (Left of Main Reception - Female - No Transfer). Skip to the next section.

Toilet with Adaptations for Disabled People (Left of Main Reception - Female - No Transfer)

• There is step-free level access into the toilet.
• There is pictorial signage on or near the toilet door.
• The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 77cm.
• The toilet door has a twist lock.
• The dimensions of the cubicle are 134cm x 164cm and it does not have a 150cm x 150cm turning space.
• There is not a lateral transfer space next to the toilet.
• There is a push button flush on the wall above the cistern.
• There is a dropdown rail on the non-transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
• The following fixtures are at the recommended height: the soap dispenser (between 80cm - 100cm).
• The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm) and the wash basin (not between 72cm - 74cm).
• The wash basin tap type is lever mixer.
• Lighting levels are low in the cubicle.
• The following have a high colour contrast with their surroundings: both dropdown rails and the internal toilet door.
• The following have a less clear colour contrast with their surroundings: the toilet seat and the floor.
• There is no emergency alarm.
• The toilet has no mirror.
• There is no shelf in the toilet.
• The cubicle has a pedal bin.
• There is one coat hook.
• The coat hooks for seated users are at the recommended height.
• The toilet with adaptions for disabled people is within the standard female toilets. The entrance door is 95cm wide. There is a dropdown rail to the left of the wash basin.

You are on Toilet (Left of Main Reception). Skip to the next section.

Toilet (Left of Main Reception)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 95cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.