Access Guide
Getting to (Spa)
- The Spa is located in the main part of the building on the ground floor.
- The most accessible route has a lift and a steep ramp/slope (which bypasses any steps).
- The nearest toilet with adaptations for disabled people is to the left of main reception, please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is to the left of main reception, please click here for more information (new tab).
Entrance
- The entrance to the spa is located the ground floor.
- There is step-free level access at the entrance to the spa.
- There is a manual door at the entrance, which opens away from you.
- The width of the door opening is 84cm.
- The door has a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
Reception
- There is step-free level access to reception.
- Lighting levels are good at this reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The flooring is shiny and patterned.
- There are sofas and chairs with armrests available in this reception area.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is no (or very little) background noise.
Entrance (Thalasso Pool)
- The entrance to the swimming pool is located at the far side of the spa facility.
- There is step-free level access at the entrance to the swimming pool.
- There is a manual door at the entrance, which opens away from you.
- The width of the door opening is 92cm.
- The door has a low colour contrast.
- A member of resort staff is available for assistance at this entrance.
Swimming Pool (Thalasso Pool)
- This is an indoor relaxation pool.
- Access into the pool area is via steps.
- There are 3 steps, which are unmarked, with no handrails.
- Access into the water is via steps.
- There are 6 steps with no handrails.
- There is step-free level access around the whole pool.
- The pool is not staffed and does not have a lifeguard.
- Seating around the pool includes: sun loungers.
- The flooring is hard.
Sauna
- This sauna is located The sauna is located in the Turkish Hammam area.
- There is not step-free access into the room.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens outwards and has a low colour contrast.
- The width of the door opening is 73cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Steam Room
- This steam room is located The sauna is located in the Turkish Hammam area.
- There is step-free level access into the room.
- The door is manual, opens outwards and has a low colour contrast.
- The width of the door opening is 94cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
Treatment Room (Romeo and Juliet)
- There is step-free level access into the room.
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 74cm.
- The room does not have an unobstructed turning space (150cm x 150cm).
- There is hard flooring.
- Some flooring is shiny.
- There is a fixed treatment table.
- There are high tables available in the room.
- There is not a hearing assistance system in the room.
- There is no (or very little) background noise.
- Lighting levels are low in this area.
- There are 7 similar rooms available.
Counter (Turkish Hammam)
- There is step-free level access to the counter.
- Lighting levels are low at this counter.
- The counter is too high for a wheelchair user.
- The counter does not have a hearing assistance system.
- There is hard flooring.
- Some flooring is shiny and patterned.
- There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is no (or very little) background noise.
Toilet
- The male and female standard toilets were surveyed.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 84cm.
- The width of the door into the toilet cubicle is not over 75cm.
- The wash basin tap type is lever mixer.
- There are showers available with a small step to enter.
