Access Guide

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Getting to (Krystal Restaurant)

The Krystal Restaurant is within the resorts main building to the right of the main reception, along the external walkway between Dorayaki Restaurant and Palmeira Buffet Restaurant.
The most accessible route has step-free level access.
The nearest toilet with adaptations for disabled people is within the resorts main building, to the right as you face the main reception, please click here for more information (new tab).

The entrance to the restaurant is located between Dorayaki Restaurant and Palmeira Restaurant.
There is step-free level access at the entrance to the restaurant.
There are manual doors at the entrance, which open towards you.
The width of the door opening is 74cm.
The doors have a low colour contrast.
A member of resort staff is available for assistance at this entrance.

The restaurant has full table service.
Menus are mobile phone app, handheld and menu boards.
Food served includes: an à la carte menu.
All dietary requirements can be catered for if ingredients can be sourced.
Guests with food allergies can bring their own food.
There is no hearing assistance system.
There is background noise.
Some of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
The flooring inside is hard.
The flooring is shiny.
Lighting levels in this area are low in the evening.
There is step-free level access around the area.

There is step-free level access around the area.
There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
The seating includes: booths and chairs without armrests.
The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
The flooring inside is hard.
The flooring is shiny.
There is background noise.
Lighting levels in this seating area are low in the evening.