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RIU Palace Santa Maria - La Pappardella Restaurant

RIU Palace Santa Maria

Access Guide

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Getting to (La Pappardella Restaurant)

Entrance

  • The entrance to the restaurant is located in the main building, between the shop and Dorayaki Restaurant.
  • There is step-free level access at the entrance to the restaurant.
  • There are manual doors at the entrance, which open towards you.
  • The width of the door opening is 74cm.
  • The doors have a low colour contrast.
  • A member of resort staff is available for assistance at this entrance.

Restaurant

  • The restaurant has staff who can provide assistance, self service counters and full table service.
  • Menus are mobile phone app, handheld and menu boards.
  • Food served includes: Italian food.
  • All dietary requirements can be catered for if ingredients can be sourced.
  • Guests with food allergies can bring their own food.
  • There is no hearing assistance system.
  • There is background noise.
  • None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
  • The flooring inside is hard.
  • Some flooring is shiny and patterned.
  • Lighting levels in this area are low in the evening.
  • There is step-free level access around the area.

Seating

  • There is step-free level access around the area.
  • There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • The seating includes: chairs without armrests.
  • The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
  • The flooring inside is hard.
  • Some flooring is shiny and patterned.
  • There is background noise.
  • Lighting levels in this seating area are low in the evening.