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RIU Palace Santa Maria - Praia Buffet Restaurant

RIU Palace Santa Maria

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Access Guide

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Getting to (Praia Buffet Restaurant)

  • Praia Buffet Restaurant is located towards the rear of the resort, on the ground floor of Block 5.
  • The most accessible route has step-free level access.

Entrance (Main Resort Walkway)

  • The entrance to the restaurant is located off the main resort walkway, on the ground level of Block 5.
  • There is step-free level access at the entrance to the restaurant.
  • There is an opening without doors at the entrance, which is permanently open.
  • The width of the door opening is 183cm.
  • There is a similar entrance located on the other side of the restaurant, directly opposite the one detailed above.

Entrance (Access from Outdoor Pool 4 and 5)

  • The entrance to the restaurant is located off the walkway between outdoor pools 4 and 5.
  • There is step-free level access at the entrance to the restaurant.
  • There is an opening without doors at the entrance, which is permanently open.
  • The width of the door opening is 255cm.

Restaurant

  • The restaurant has staff who can provide assistance and buffet counters.
  • Menus are displayed on the counter.
  • Food served includes: buffet food.
  • All dietary requirements can be catered for if ingredients can be sourced.
  • Guests with food allergies can bring their own food.
  • There is no hearing assistance system.
  • There is no (or very little) background noise.
  • None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
  • The flooring inside is hard.
  • The flooring is not shiny or patterned.
  • Lighting levels are good in this area.
  • There is step-free level access around the area.
  • There is a set of double 170cm wide automatic doors accessing the buffet counters from the seating. The doors are permanently held open during service.

Seating

  • There is step-free level access around the area.
  • There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • The seating includes: dining chairs with armrests.
  • The seating area has: a priority table.
  • The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
  • The flooring inside is hard.
  • The flooring is not shiny or patterned.
  • There is no (or very little) background noise.
  • Lighting levels are good in this seating area.

Toilet with Adaptations for Disabled People (Praia Buffet Restaurant - Right Hand Transfer)

  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 106cm.
  • The toilet door has a twist lock.
  • The dimensions of the cubicle are 208cm x 212cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 104cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the wall above the cistern.
  • There is a dropdown rail on both sides of the seat.
  • The following fixtures can be reached from the toilet seat: a toilet roll holder on the dropdown rail.
  • The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and hand dryer.
  • The following fixtures are at the recommended height: the soap dispenser (between 80cm - 100cm).
  • The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm), hand dryer (not between 80cm - 100cm) and the baby changing facility (not at 75cm).
  • The wash basin tap type is lever mixer.
  • Lighting levels are low in the cubicle.
  • The following have a high colour contrast with their surroundings: the floor and the internal toilet door.
  • The following have a less clear colour contrast with their surroundings: both dropdown rails and the toilet seat.
  • There is no emergency alarm.
  • The toilet has a mirror which has been angled for ease of use.
  • There is no shelf in the toilet.
  • The cubicle has a waste bin without lid.
  • There are no coat hooks.
  • There is a baby change facility which is not at a recommended height (75cm).

Toilet (Praia Buffet Restaurant)

  • The male and female standard toilets were surveyed.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 82cm.
  • The width of the door into the toilet cubicle is not over 75cm.
  • The wash basin tap type is lever mixer.