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RIU Palace Santa Maria - Splash Water World

RIU Palace Santa Maria

Access Guide

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Getting to (Splash Water World)

  • The Children's Pool is located towards the front of the resort to the right as you face the main resort entrance, to the rear of the entertainment area (Cimboa) and the Sports Bar.
  • The most accessible route has step-free level access and gates.

Entrance (Splash Water World and RiuLand Children's Pool)

  • The entrance to the water park is located to the rear of the Entertainment Area and Sports Bar.
  • There is step-free level access at the entrance to the water park.
  • This entrance has a card reader.
  • The following are at a recommended height: the card reader (between 90cm - 110cm).
  • There are gates at the entrance, which open away from you.
  • The width of the door opening is 144cm.
  • The gates have a high colour contrast.
  • There is a second set of manual gates at the entrance, which open away from you.
  • The width of the door opening is 144cm.
  • The gates have a high colour contrast.
  • A member of resort staff is available for assistance at this entrance.

Water Park

  • This is an outdoor water park.
  • The following pools have stepped access: The main water slide pool and the bowl pool.
  • No slides have step-free access.
  • There is step-free access around the whole water park.
  • The area is staffed at all times.
  • Seating in the area includes: sun loungers.
  • Additional facilities include: poolside showers.
  • The flooring is hard.
  • There is step-free level access to the poolside showers.

Bar (Splash Feijoal)

  • The bar serves drinks.
  • Food served includes: drinks only.
  • There is no hearing assistance system.
  • There is background noise which varies, depending on the time of day.
  • None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm) .
  • There is step-free level access around the area.
  • The flooring is not shiny or patterned.
  • The flooring outside is hard.
  • This bar serves only soft dinks and has a self service counter only.

Seating

  • There is step-free level access around the area.
  • There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • The seating includes: chairs with armrests.
  • The tables are not suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
  • The flooring is not shiny or patterned.
  • The flooring outside is hard.
  • There is background noise which varies, depending on the time of day.

Toilet with Adaptations for Disabled People (Splash Water World - No Transfer Space)

  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 104cm.
  • The toilet door has a twist lock.
  • The dimensions of the cubicle are 172cm x 180cm and it does not have a 150cm x 150cm turning space.
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush on the wall above the cistern.
  • The following fixtures can be reached from the toilet seat: a toilet roll holder on the dropdown rail and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and hand dryer.
  • The following fixtures are at the recommended height: the soap dispenser (between 80cm - 100cm) and the baby changing facility (75cm).
  • The following fixtures are not at the recommended height: the toilet seat (not at 48cm), the toilet roll holder (not between 80cm - 100cm), the wash basin (not between 72cm - 74cm) and hand dryer (not between 80cm - 100cm).
  • The wash basin tap type is lever mixer.
  • Lighting levels are low in the cubicle.
  • The following have a high colour contrast with their surroundings: the grab rail, the internal toilet door, the floor and the dropdown rail.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • There is no emergency alarm.
  • The toilet has a mirror which has been angled for ease of use.
  • There is no shelf in the toilet.
  • The cubicle has a waste bin without lid.
  • There are no coat hooks.
  • There is a baby change facility at a recommended height (75cm).
  • There is a vertical and horizontal rail located on the left as you face the toilet. There is a dropdown rail located on the right as you face the toilet.

Toilet (Splash Water World)

  • The male and female standard toilets were surveyed.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 73cm.
  • The width of the door into the toilet cubicle is not over 75cm.
  • The wash basin tap type is lever mixer.