Access Guide
Getting to (Aksam Restaurant)
- Aksam restaurant is located at the top of the hill, in the grounds to the rear right of the resort.
- The most accessible route has a lift, a steep ramp/slope, an automatic door and doors permanently held open.
- To view information about this lift click here (new tab).
- The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Centre of Main Outdoor Pool - Left Hand Transfer - Obstructed), please click here for more information (new tab).
Entrance (Aksam Restaurant)
- The entrance to the restaurant is located at the top of the hill, in the grounds to the rear right of the resort.
- Access to the restaurant is via lift, for more information see the lift section of the Access Guide (new tab).
- There is no step-free access at the entrance to the restaurant.
- There is 1 step, which is unmarked, with no handrails.
- There are manual doors at the entrance, which open away from you.
- The width of the door opening is 180cm.
- The doors have a medium colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant (Aksam Restaurant)
- The restaurant has full table service and staff who can provide assistance.
- Menus are handheld, online, digital and mobile phone app.
- Food served includes: Asian food, modern European cuisine, a Fine Dining menu and an à la carte menu.
- Food served includes: steaks.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies cannot bring their own food.
- The following are available: drinking straws.
- There is no hearing assistance system.
- There is background noise.
- The flooring inside is hard.
- The flooring is shiny and patterned.
- The flooring outside is hard.
- Lighting levels in this area are low in the evening.
- There is step-free level access around some of the area.
- There is a raised area which has stepped access.
- There is stepped-only access to the lower level of the outdoor dining area in the garden.
Seating (Aksam Restaurant)
- There is step-free level access around some of the area.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Furniture can be moved to make space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: dining chairs with armrests, armchairs, bench seats and chairs without armrests.
- The seating area has: a priority table.
- Some of the tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction).
- The flooring inside is hard.
- The flooring is shiny and patterned.
- The flooring outside is hard.
- There is background noise.
- Lighting levels in this seating area are low in the evening.
- There is a raised area which has stepped access.
- There is stepped-only access to the lower level of the outdoor dining area in the garden.
Toilet (Aksam Restaurant)
- The male and female standard toilets were surveyed.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 71cm.
- The width of the door into the toilet cubicle is not over 75cm.
- The wash basin tap type is lever mixer.
