You are on Getting to (Anjana Spa Main Entrance - Level L). Skip to the next section.

Getting to (Anjana Spa Main Entrance - Level L)

• The Anjana Spa is located in the right wing of the hotel, on Level L.
• The most accessible route has step-free level access, a lift and doors permanently held open.
• To view information about this lift click here (new tab).
• The nearest toilet with adaptations for disabled people is Toilet with Adaptations for Disabled People (Left Wing - next to Reception - Left Hand Transfer), please click here for more information (new tab).

You are on Entrance (Main Entrance - Level L). Skip to the next section.

Entrance (Main Entrance - Level L)

• The entrance to the spa is located in the right wing of the hotel, on Level L.
• Access to the spa is via lift, for more information see the lift section of the Access Guide (new tab).
• There is step-free level access at the entrance to the spa.
• There are manual doors at the entrance, which are permanently open.
• The width of the door opening is 171cm.
• The doors have a low colour contrast.
• A member of resort staff is available for assistance at this entrance.

You are on Entrance (Level -1). Skip to the next section.

Entrance (Level -1)

• The entrance to the spa is located in the left wing of the hotel, underneath the covered walkway on Level -1.
• The entrance to the spa .
• There is step-free level access at the entrance to the spa.
• There are manual doors at the entrance, which open both ways.
• The width of the door opening is 98cm.
• The doors have a high colour contrast.
• There is a second set of manual doors at the entrance, which are permanently open.
• The width of the door opening is 103cm.
• The doors have a high colour contrast.
• A member of resort staff is available for assistance at this entrance.

You are on Reception (Level L). Skip to the next section.

Reception (Level L)

• There is step-free level access to reception.
• The reception has glazed screens which may affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• The reception desk is too high for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny and patterned.
• There are sofas and bench seats available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the reception area.
• There is no (or very little) background noise.
• One part of the seating area is located on a raised platform, accessed via a single medium height step.

You are on Reception (Level -1). Skip to the next section.

Reception (Level -1)

• There is step-free level access to reception.
• Lighting levels are low at this reception.
• The reception desk is too high for a wheelchair user.
• The reception does not have a hearing assistance system.
• There is hard flooring.
• The flooring is shiny.
• There are coffee tables and sofas available in this reception area.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the reception area.
• There is background noise.

You are on Stairs (Anjana Spa). Skip to the next section.

Stairs (Anjana Spa)

• The floors which are accessible by stairs are L, -1.
• There are 15+ steps between floors with resting points (landings).
• The stairs are not clearly marked and have a handrail on the left going up.
• These stairs also go up to Levels 1, 2, 3, 4 and 5, where the hotel rooms are located, but for these Levels, this staircase is a fire exit only.

You are on Lift (Anjana Spa). Skip to the next section.

Lift (Anjana Spa)

• The lift is located straight ahead and to the right as you enter the spa on Level L, beyond the changing area.
• The floors that can be accessed from this lift are L, -1.
• This lift is a standard lift.
• Externally the lift has: a door with a medium colour contrast to the surroundings, buttons with a medium colour contrast to the surroundings, controls at a recommended height (between 90cm - 120cm) and tactile markings.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door opening width is 89cm.
• The dimensions of the lift are 117cm x 177cm.
• Internally the lift has; controls at a recommended height (between 90cm - 120cm), tactile markings, buttons with a high colour contrast to the surroundings and a visual floor indicator.
• Lighting levels are low in this lift.

You are on Changing Area (Standard). Skip to the next section.

Changing Area (Standard)

• The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
• The male changing area was surveyed, and there are also female changing areas available.
• There is step-free level access into the area.
• The width of the door opening is 125cm.
• There is step-free level access around the area.
• There is hard flooring.
• The flooring is shiny.
• The seating in the changing area includes: bench seats.
• The changing area includes: tall lockers.
• The changing area has: standard showers with no step-free access.
• The showers have a fixed overhead shower head.
• The width of the shower door opening is 87cm.
• Toilet facilities include: step-free standard toilets.
• The width of the toilet door opening is 99cm.
• There is no door into the changing room - just an opening with a width of 125cm.

You are on Changing Area (Family). Skip to the next section.

Changing Area (Family)

• The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and baby change facilities.
• The shared changing area was surveyed, and there are no other changing areas available.
• There is step-free level access into the area.
• The door is manual, permanently held open and has a high colour contrast.
• The width of the door opening is 73cm.
• There is step-free level access around the area.
• There is hard flooring.
• The flooring is shiny.
• The seating in the changing area includes: stools.
• The changing area includes: tall lockers.
• The changing area has: a standard shower with no step-free access.
• The showers have an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm) and a fixed overhead shower head.
• The width of the shower door opening is 47cm.
• There is a baby change facility which is not at a recommended height (75cm) .

You are on Swimming Pool (Indoor Swimming Pool). Skip to the next section.

Swimming Pool (Indoor Swimming Pool)

• This is an indoor swimming pool.
• Access into the pool area is via a slight ramp/slope.
• The ramp is over 150cm wide, with no handrails.
• Access to the swimming pool is via lift, for more information see the lift section of the Lift (Right Wing - Accessible Lift) Access Guide (new tab).
• Access into the water is via a ladder.
• There is step-free level access around some of the pool.
• There is a raised area which has stepped access.
• The following adaptations are available for disabled people: hydraulic hoist.
• The pool has a lifeguard on duty but not at all times.
• Seating around the pool includes: sun loungers.
• Additional facilities include: a children's pool.
• The flooring is hard.
• There is not step-free access to the poolside showers.

You are on Swimming Pool (Outdoor Swimming Pool). Skip to the next section.

Swimming Pool (Outdoor Swimming Pool)

• This is an outdoor relaxation pool.
• There is step-free level access into the pool area.
• Access to the swimming pool is via lift, for more information see the lift section of the Lift (Right Wing - Accessible Lift) Access Guide (new tab).
• Access into the water is via steps.
• There are 7 steps with a central handrail.
• There is step-free level access around the whole pool.
• The pool is staffed at all times.
• Seating around the pool includes: sun loungers, sofas, booths, bench seats and stools.
• Additional facilities include: a jacuzzi, poolside showers and poolside bars.
• The flooring is hard.
• To view information about the poolside bar click here (new tab).
• There is not step-free access to the poolside bar.
• There is not step-free access to the poolside showers.
• There is one step up to the poolside showers. The bar is a swim-up bar - access is only possible by swimming up to it from inside the water.

You are on Bar (Outdoor Pool - Swim-Up Bar). Skip to the next section.

Bar (Outdoor Pool - Swim-Up Bar)

• Access into the bar area is via steps.
• There is 1 step, which are unmarked, with no handrails.
• The bar serves drinks.
• Menus are online, digital and mobile phone app.
• Food served includes: a modern bar menu and drinks only.
• The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
• Guests with food allergies cannot bring their own food.
• The following are available: drinking straws and takeaway cups.
• There is no hearing assistance system.
• There is background noise.
• None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
• There is no step-free level access around the area.
• The flooring is not shiny or patterned.
• The flooring outside is hard.
• Lighting levels in this bar are low in the evening.
• This is a swim-up bar - access is only possible by swimming up to it through the outdoor pool. There is one very deep step (a ledge) inside the water, on which are placed bar stools where you can sit at the bar.

You are on Treatment Room (Massage Room). Skip to the next section.

Treatment Room (Massage Room)

• There is step-free level access into the room.
• There is a manual door which opens inwards and has a medium colour contrast.
• The width of the door opening is 71cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• Some flooring is shiny and patterned.
• There is a height adjustable massage table.
• There are armchairs and stools available in the room.
• There is not a hearing assistance system in the room.
• There may be background noise.
• Lighting levels are low in this area.
• There are 17 similar rooms available.

You are on Treatment Room (Beauty Room). Skip to the next section.

Treatment Room (Beauty Room)

• There is step-free level access into the room.
• There is a manual door which permanently held open and has a high colour contrast.
• The width of the door opening is 128cm.
• The room does have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• The flooring is shiny.
• There is a fixed massage table.
• There are coffee tables, armchairs and chairs without armrests available in the room.
• There is not a hearing assistance system in the room.
• There may be background noise.
• Lighting levels are low in this area.

You are on Treatment Room (Turkish Bath). Skip to the next section.

Treatment Room (Turkish Bath)

• There is step-free level access into the room.
• There is a manual door which opens outwards and has a medium colour contrast.
• The width of the door opening is 88cm.
• The room does not have an unobstructed turning space (150cm x 150cm).
• There is hard flooring.
• The flooring is shiny and patterned.
• There is a fixed treatment table.
• There are bench seats available in the room.
• There is not a hearing assistance system in the room.
• There is no (or very little) background noise.
• Lighting levels are low in this area.
• There is a small lip on the door's threshold.

You are on Steam Room. Skip to the next section.

Steam Room

• This steam room is located The Steam Room is located along the corridor leading from the rear of the Level -1 reception desk. It is on your left, just beyond the Bio Sauna.
• There is step-free level access into the room.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 84cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Sauna (Classic Sauna). Skip to the next section.

Sauna (Classic Sauna)

• This sauna is located The Classic Sauna is located along the corridor leading from the rear of the Level -1 reception desk. It is located at the far end of the corridor, to the right opposite the jacuzzi.
• There is step-free level access into the room.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 84cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Sauna (Bio Sauna). Skip to the next section.

Sauna (Bio Sauna)

• This sauna is located The Bio Sauna is located along the corridor leading from the rear of the Level -1 reception desk. It is immediately on your left.
• There is not step-free access into the room.
• There is 1 step, which are unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 83cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Sauna (Russian Sauna). Skip to the next section.

Sauna (Russian Sauna)

• This sauna is located The Russian Sauna is located along the corridor leading from the rear of the Level -1 reception desk. It is on the right, diagonally opposite the jacuzzi.
• There is not step-free access into the room.
• There is 1 step, which are unmarked, with no handrails.
• The door is manual, opens outwards and has a high colour contrast.
• The width of the door opening is 84cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).

You are on Bar (C Bar). Skip to the next section.

Bar (C Bar)

• There is step-free level access into the bar area.
• The bar serves drinks.
• Menus are online, digital, countertop and mobile phone app.
• Food served includes: a modern bar menu and drinks only.
• The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
• Guests with food allergies cannot bring their own food.
• The following are available: drinking straws, takeaway cups and a portable card machine for payment.
• There is no hearing assistance system.
• There is background noise.
• None of the counters are at the recommended height for wheelchair users (between 76cm - 85cm).
• There is step-free level access around some of the area.
• The flooring inside is hard.
• The flooring is shiny and patterned.
• Lighting levels are low in this bar.
• There is a raised area which has stepped access.
• The booths are accessed by 1 step.

You are on Seating (C Bar). Skip to the next section.

Seating (C Bar)

• There is step-free level access into the seating area.
• There is step-free level access around some of the area.
• There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• The seating includes: sofas, booths, bench seats and stools.
• The flooring inside is hard.
• Some flooring is shiny and patterned.
• There is background noise.
• Lighting levels are low in this seating area.
• There is a raised area which has stepped access.
• The booths are accessed by 1 step.

You are on Toilet (By Side of Outdoor Pool). Skip to the next section.

Toilet (By Side of Outdoor Pool)

• The male standard toilet was surveyed.
• There is also a female toilet in the same location.
• There is not step-free access into the toilet.
• There is 1 step to access the toilet. These are unmarked, with no handrails.
• The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
• The width of the toilet door opening is 68cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is lever mixer.

You are on Toilet (Level -1). Skip to the next section.

Toilet (Level -1)

• The male and female standard toilets were surveyed.
• There is step-free level access into the toilet.
• The toilet door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 73cm.
• The width of the door into the toilet cubicle is not over 75cm.
• The wash basin tap type is sensor.